Tom Larkin
Tom Larkin at Mossy Toyota
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Tom Larkin

Internet Sales Director

Mossy Toyota

4555 Mission Bay Drive
San Diego, CA 92109

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26 Reviews

Hi, I'm Tom. I grew up in Rochester, NY, but have lived all over since I was 18, including Virginia, Florida, and Texas. I have been in Ocean Beach for the last nine years and do not plan on leaving. My chocolate lab, cat, and 22 year old son would disown me if we moved. I have been at Mossy Toyota since I moved to San Diego. You just can't argue with living and working by the beach!

Dealership Experience

12 yrs, 10 mos

Industry Experience

18 yrs, 11 mos

Specialties & Trainings

Toyota Certified (New & Used)

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rated

26 Reviews

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26 Reviews of Tom Larkin

August 20, 2023

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Employee Rating

I had a fantastic experience working with James Contreras at the Toyota dealership. He helped me purchase my 2023 Tacoma and made the process smooth and enjoyable. I highly recommend his services to anyone i More

by Tucker Spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robin Tabana, James Contreras

Aug 22, 2023

Mossy Toyota responded

Congratulations Tucker on your new Tacoma. I am please to hear that James and our team were helpful and guided you through the process. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Director, Customer Relations

February 06, 2023

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Tom is knowledgeable on all Toyota vehicles and products, and he answered all my questions on the purchase of my 2022 Toyota Avalon Touring Sedan. Thank you, Tom, for making my time at Mossy Toyota a positiv More

by Michael N.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Thomas

Feb 06, 2023

Mossy Toyota responded

Congratulations Michael on your new Avalon. I am happy to hear that Tom and our team took great care of you. We know you'll enjoy your new Toyota for years to come. We value your business and appreciate you choosing Mossy. Happy driving! Gina Gonzalez Customer Relations Manager

April 11, 2021

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Employee Rating

How can I even explain the experience that I had with Tom and Mark other than disgusting, dishonest and unbelievably unprofessional. I had been texting with them for days and had an appointment at 1:30 today More

by Damiand878
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 12, 2021

Mossy Toyota responded

I am sorry to hear that you feel that way Damian. As I have already replied to your sister, I assure you, our team is far from dishonest, cowards and unprofessional. I know you and you family had a rough day that day with a series of unfortunate events, causing you to arrive later than your originally scheduled time. It is our policy NOT to hold inventory. Another family arrived shortly before you and your family. While we were negotiating with that family, you and your family went on the test drive. While you were gone, the first family agreed to a buying price and signed the agreement to purchase. We are very transparent and do not need to be deceitful with our customers to sell cars. Your and your sister's threats of bad mouthing us on social media are unfounded and unjust. Our policy is to sell the car to the first customer that arrives and we did just that. Had your family arrived first, you would have gotten the opportunity to purchase first. I am sorry you and your family are upset, but we hope you can understand our position. Gina Gonzalez Customer Relations Manager

December 11, 2020

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Employee Rating

Tom is professional & smart- a joy to work with. His response time & accuracy was excellent. I would recommend him to my closest friends and know they would get the best service possible. More

by jjacobs2
Recommend Dealer
Yes

October 15, 2020

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Employee Rating

Tom larkins is an awesome salesman .he is very nice very professional.went there to see the XSE Camry Toyota and I’m looking fir blue color but he lest us drive the gray XSE .and after that I said if he cou More

by lolitachoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Robitaille, Robin Tabana , Tom Larkins

June 03, 2020

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Employee Rating

Great people here at this Toyota. Tom L. went out of his way to notify me of a Corolla that they received after a prior one sold before I could take a look at it. I had an easy going and great experience fr More

by William L.
Recommend Dealer
Yes

Other Employees Tagged: Stacy Perry , Sami Amiri

Jun 30, 2020

Mossy Toyota responded

Congratulations on your new Corolla. I am happy to hear that Tom Larkin kept you in the loop and communicated once we had a similar vehicle available. I know you will enjoy your Corolla for years to come. Happy driving! Gina Gonzalez Customer Relations Manager

May 25, 2020

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Employee Rating

Tom was helpful and transparent in his dealings with me. He gave me an honest price and didn't try to play games. He took the time to show me how to use the features on my new car after my purchase. More

by hmartin1
Recommend Dealer
Yes

Other Employees Tagged: William Dennison

Jun 30, 2020

Mossy Toyota responded

Congratulations on your new Toyota. I am so pleased to hear that Tom Larkin made your experience transparent and pleasant. We definitely do our best to take the stress out of your buying experience. Our service does not stop there, we are here for anything further you may need. Enjoy your new Toyota! Gina Gonzalez Customer Relations Manager

May 13, 2020

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Employee Rating

I had a great experience at this dealership! I got my new car thanks to Tom Larkin, who was incredibly helpful, friendly, and knowledgeable! Stacey helped me with financing and paperwork and was great to cha More

by Molly Morgan
Recommend Dealer
Yes

Other Employees Tagged: Stacy Perry

Jun 30, 2020

Mossy Toyota responded

Congratulations Molly on your new Toyota. I am so glad to hear that Tom and Stacy took great care of you. Buying a car can be daunting under normal circumstances, but is magnified during a pandemic. We do our best to provide a safe, clean and comfortable environment for our customers. Thank you for recognizing that. Please let us know if there is anything further I can do for you. Happy driving! Gina Gonzalez Customer Relations Manager

April 24, 2020

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Employee Rating

Had a great experience purchasing a Camry .Tom was very easy going and very thorough with explaining everything. Percey was also very helpful. Thank you More

by Jackiemorozco
Recommend Dealer
Yes
Jun 30, 2020

Mossy Toyota responded

Thank you Jackie for sharing your positive experience. Tom is great with our customers and always goes above and beyond. I am glad to hear that Percy did a great job in finance as well. Our service doesn't stop there, we are here for you should you need anything at all. Happy driving. Gina Gonzalez Customer Relations Manager

March 22, 2020

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Employee Rating

Tom awesome professional a true honest man put in Costco and received a call immediately. duplicate his work ethic. Sold a platinum 20 customers happy. More

by alicia.sims621
Recommend Dealer
Yes

Other Employees Tagged: Santiago awesome personality

Apr 07, 2020

Mossy Toyota responded

Thanks Alicia for sharing your great experience and the wonderful service that Tom provided. I know you will love your new Toyota for years to come. If you need anything at all, feel free to reach out to us. Happy driving! Gina Gonzalez Customer Relations Manager

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