Words cannot describe what they had done to me. Called dealership to see if they had the vehicle 2011 4runner limited on the lot. Salesman Brain Ricky informed me that it was. I let him know that I was interested in buying the vehicle and that I was waiting for my bank to approve my loan application, which they did. That Saturday we spoke over the phone and text and he informed me that he was going to pull the car off the lot cause I all had to do was come in and sign paper work and have it fax to my bank. I live in Biloxi so I was not able to be there right away so we agreed that I would be in Monday to do everything well is Monday and I showed up and they sold that vehicle. So much for communication and informing a customer of this. I drove almost an 1 hour to pick up which was pretty much mine a 4runner. Tried to sell me a vehicle and tell me if I bump up my price that I could get something else. That was not the case. This company is not professional, didn't want to work with my situation, and didn't compensate what I had to go through just to do business with them. Mike Elliot the manager tried to find me another vehicle but wanted me to up my price. Why should I bite the bullet for their unprofessionalism? I'm a military member and hearing excuses only go in one ear and out the other. Repeating sorry does not fix anything either. IF YOU'RE A BUYER DON'T COME HERE ITS A WASTE OF TIME FOR THE GAMES THEY PLAY.
Did you find this review helpful?