Motor Mile Chrysler Dodge Jeep Ram - Service Center

Quick, Easy and convenient. Our 2016 Renegade needed to be serviced. A rollback showed up the same afternoon we called Shelor. The next day we were provided a rental. The follow Our 2016 Renegade needed to be serviced. A rollback showed up the same afternoon we called Shelor. The next day we were provided a rental. The following day our Renegade was fixed and ready for pick-up. All of these services were no cost to us because of our warranty. More

service above and beyond expectations I came in to have an oil change and repair the driver side window that went down and would not come back up. The part had to come from Roanoke, as all I came in to have an oil change and repair the driver side window that went down and would not come back up. The part had to come from Roanoke, as all local suppliers did not have it. Around lunch time I was taken to a local restaurant, allowed to eat and picked up and brought back in a couple of hours. When the part arrived, it was the wrong one. I had been there since 7:15am. Bobby Coleman asked to have the window put up so I could drive it, and return when the correct part arrived, but the window wouldn't stay up. Then Bobby Coleman gave me a car to drive. In my opinion, this service was above and beyond any I have ever received, anywhere. I would highly recommend the service department, and especially the services of your employee, Bobby Coleman. More

Brian Lawless in service Brian Lawless was the service person that helped us he was a great help got us in a very timely manner and out he is always answer all of your questio Brian Lawless was the service person that helped us he was a great help got us in a very timely manner and out he is always answer all of your questions each time I have taken my Jeep to have it serviced. The service at Shelor Motor Mile has always been good service. And I would like to say thanks to Brian Lawless in service for being such a great help always More

Dodge Charger regular service The service rep was excellent. He facilitated several software updates that I was unaware if and a recall service that I originally was unable to sch The service rep was excellent. He facilitated several software updates that I was unaware if and a recall service that I originally was unable to schedule. Eric Adams is the best service rep I have ever dealt with. Also completed state inspection and oil changes. More

Good Service and Friendly Technicians Shelor always does a great job whenever we need service. The front desk technician is always friendly and the wait time is quick and fast. Alan Carter Shelor always does a great job whenever we need service. The front desk technician is always friendly and the wait time is quick and fast. Alan Carter, Service Manager went above and beyond on our last service and personally drive the car to make sure they could verify the issues with the car before the service and even called us that evening to make sure we where still not having issues after the service was complete. You don't find this type of customer service in many businesses today. I would recommend the Shelor Motor Mile service center to anyone looking for fast friendly service that is done right the first time. More

In and out quickly. Arrived at scheduled time. I was processed quickly and service completed in less than an hour. Waiting area was clean and well stocked. I was escorted Arrived at scheduled time. I was processed quickly and service completed in less than an hour. Waiting area was clean and well stocked. I was escorted to the cashier and my completed service was reviewed. Very cordial employees. More

great service experience shelor exceeded my expectations again servicing my charger. the service writer showed attention to detail and went the extra mile to provide excellent shelor exceeded my expectations again servicing my charger. the service writer showed attention to detail and went the extra mile to provide excellent customer service More

Nice friendly staff Took less time than they said. Very friendly staff. Explained eveything well. I had a jeep wave card and the explained it covered oil change, tire,rot Took less time than they said. Very friendly staff. Explained eveything well. I had a jeep wave card and the explained it covered oil change, tire,rotation, check all other stuff & top off all fluids More

Awesome I had to get a lot of work done on my car and Nathan was great in making sure I got the correct things done on my car and worked with me on making sur I had to get a lot of work done on my car and Nathan was great in making sure I got the correct things done on my car and worked with me on making sure I got the best deal. More

Service dept was excellent Everyone was helpful. Had a pleasant experience from start to finish. Vehicle was done I'm time given when arrived. Shuttle driver was also very nice Everyone was helpful. Had a pleasant experience from start to finish. Vehicle was done I'm time given when arrived. Shuttle driver was also very nice and helpful More