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Motor Mile Kia - Service Center

Christiansburg, VA

4.7
174 Reviews
Call Service Center (540) 381-8417

174 Reviews of Motor Mile Kia - Service Center

Sort by
April 03, 2024

I am very upset that I was not told that I would be charged a diagnosis fee. More

by tbccgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Apr 11, 2024 -

Motor Mile Kia responded

We're sorry to learn that there was a miscommunication. We'd like to step in so that we may address your comments directly. If you are willing, please give us a call when you are available. Thank you, Customer Relations – cr@shelor.com

Helpful
March 13, 2024

They have always been very courteous and helpful. Service is prompt and Tony is always excellent. He provides the best customer service ever! More

by Hlblaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 13, 2024 -

Motor Mile Kia responded

We're so glad to know that Tony and the rest of our team at Motor Mile Kia have been able to provide you with excellent service! Thanks for your kind words, we appreciate it.

Helpful
March 01, 2024

Overall excellent service! Great place to have your car serviced or to purchase a car More

by deeannaalls15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Mar 04, 2024 -

Motor Mile Kia responded

We are glad to hear that our team has delivered efficient service. Thank you for choosing Motor Mile Kia!

Helpful
February 29, 2024

Christopher was very nice and helpful. I brought my Kia in for a recall, and they got it done very quickly. More

by Amm2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden
Report | Print
Mar 01, 2024 -

Motor Mile Kia responded

We're glad that your recall service was handled quickly and efficiently by Chris at Motor Mile Kia. Thank you for trusting us with your vehicle, we appreciate the positive feedback!

Helpful
February 23, 2024

Very professional, worked with the warranty company and advocated for me. Managed a number of different issues requiring different invoices. More

by wscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Report | Print
Feb 23, 2024 -

Motor Mile Kia responded

Scott, we're glad to know our team at Motor Mile Kia was able to assist you effectively with your warranty company. We appreciate the positive feedback!

Helpful
February 16, 2024

Joseph was very informative, he answered our questions and took good care of us. Our car was ready in about an hour. Very satisfied!! More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Feb 16, 2024 -

Motor Mile Kia responded

Debbie, it's great to know that Joseph was able to assist you effectively at Motor Mile Kia. We're glad your car was ready in a timely manner and appreciate the positive feedback!

Helpful
January 31, 2024

Service was great. Staff was very friendly and helpful. Service was fine in a very timely matter. More

by Karenpenn29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Feb 01, 2024 -

Motor Mile Kia responded

Karen, thank you for the review! We appreciate the kind feedback and hope to see you again at Motor Mile Kia!

Helpful
January 23, 2024

I didn’t have an appointment, but Austin was able to fit me in. He was great and very helpful. More

by athy0011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Dow
Report | Print
Jan 23, 2024 -

athy0011 responded

Professional and helpful

Jan 23, 2024 -

Motor Mile Kia responded

Thank you for stopping by to share your great experience with Austin and Motor Mile Kia! We hope you have a lovely day!

Helpful
January 22, 2024

Mr. Lopez did an excellent job of fi nding out and fixing my car. He is an EXPERT AT HIS JOB. I will ALWAYS REMEMBER HIM AN KIA MOTOR MILE AND REFER THEM TO EVERYONE. More

by youngcarolyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Report | Print
Jan 22, 2024 -

Motor Mile Kia responded

Carolyn, we're delighted to know that our team was able to assist you effectively at Motor Mile Kia! Thanks for your kind words and referrals - they mean a lot to us!

Helpful
January 17, 2024

Great place to buy a car and have service done. Staff is very friendly, courteous and knowledgeable. More

by brian.lepeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Jan 18, 2024 -

Motor Mile Kia responded

We couldn't ask for a better review of Motor Mile Kia. Thanks so much, Brian!

Helpful
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