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Motor Mile Kia - Service Center

Christiansburg, VA

4.7
169 Reviews

169 Reviews of Motor Mile Kia - Service Center

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April 30, 2024

Tony did a great job did everything he said he would kept me posted weekly on the progress of my car and was very honest and my car was ready for pick up exactly when he said it would be he is definitely a k More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 01, 2024 -

Motor Mile Kia responded

Chris, we're glad to know Tony kept you updated and delivered on his promises at Motor Mile Kia. We appreciate your feedback!

April 29, 2024

Great service. Stacey Arnold makes you feel like you matter to ShelorService and makes you feel like family. More

by Larry1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Arnold
Apr 29, 2024 -

Motor Mile Kia responded

Larry, we're delighted to know that Stacey Arnold made you feel valued and like family at Motor Mile Kia. Thanks for sharing your experience!

April 23, 2024

Tony did a fantastic job with my car! The service was very quick and completely went above and beyond my expectations! More

by maliatro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 24, 2024 -

Motor Mile Kia responded

We're so glad to know that Tony exceeded your expectations with quick and efficient service at Motor Mile Kia! Thanks for the fantastic review.

April 17, 2024

Quick efficient service staff was supi helpful would gladly. Return for my next service needs More

by jilegg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Apr 17, 2024 -

Motor Mile Kia responded

Thank you for choosing Motor Mile Kia, we appreciate your positive feedback!

April 09, 2024

Great job and quick service thanks shelor motor mile I would recommend you to everyone More

by cedricbarrett51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 10, 2024 -

Motor Mile Kia responded

Thank you for recommending Motor Mile Kia! We are happy to hear you are satisfied with our services.

April 03, 2024

I am very upset that I was not told that I would be charged a diagnosis fee. More

by tbccgunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 11, 2024 -

Motor Mile Kia responded

We're sorry to learn that there was a miscommunication. We'd like to step in so that we may address your comments directly. If you are willing, please give us a call when you are available. Thank you, Customer Relations – cr@shelor.com

March 13, 2024

They have always been very courteous and helpful. Service is prompt and Tony is always excellent. He provides the best customer service ever! More

by Hlblaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 13, 2024 -

Motor Mile Kia responded

We're so glad to know that Tony and the rest of our team at Motor Mile Kia have been able to provide you with excellent service! Thanks for your kind words, we appreciate it.

March 01, 2024

Overall excellent service! Great place to have your car serviced or to purchase a car More

by deeannaalls15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Mar 04, 2024 -

Motor Mile Kia responded

We are glad to hear that our team has delivered efficient service. Thank you for choosing Motor Mile Kia!

February 29, 2024

Christopher was very nice and helpful. I brought my Kia in for a recall, and they got it done very quickly. More

by Amm2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Haden
Mar 01, 2024 -

Motor Mile Kia responded

We're glad that your recall service was handled quickly and efficiently by Chris at Motor Mile Kia. Thank you for trusting us with your vehicle, we appreciate the positive feedback!

February 23, 2024

Very professional, worked with the warranty company and advocated for me. Managed a number of different issues requiring different invoices. More

by wscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lopez
Feb 23, 2024 -

Motor Mile Kia responded

Scott, we're glad to know our team at Motor Mile Kia was able to assist you effectively with your warranty company. We appreciate the positive feedback!

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