Motor Mile Subaru - Service Center

My experience has always been excellent. I am treated with so much respect there always. I am treated with so much respect there always. More

Brian from the service department always takes excellent care of me. He is very knowledgeable, honest and helpful. I never feel like he is trying to push for unnecessary work like at other dealerships. I care of me. He is very knowledgeable, honest and helpful. I never feel like he is trying to push for unnecessary work like at other dealerships. I am also able to get appointments quickly. More

Brian has always given us thoughtful advice on needs for our car. He isn’t rushed or looking around but his attention is always centered on us and our problems, or lack thereof. We trust him implicitly and our car. He isn’t rushed or looking around but his attention is always centered on us and our problems, or lack thereof. We trust him implicitly and he has not been wrong. We have bought seven cars from Shelor and never been sorry. More

Nice clean building, friendly staff. Very professional easy set up for getting a vehicle serviced. Would be awesome if they worked at least a half day Saturday, but great place. Very professional easy set up for getting a vehicle serviced. Would be awesome if they worked at least a half day Saturday, but great place. More

Great service from the crew. I would refer others who are looking for auto servicing or repair. I would refer others who are looking for auto servicing or repair. More

I bought a new 2024 Crosstrek. Within 10 days, the car windshield was hit by a rock on the highway. I had a crack and Safelite in Roanoke scheduled for me to have the windshield re Within 10 days, the car windshield was hit by a rock on the highway. I had a crack and Safelite in Roanoke scheduled for me to have the windshield replaced with my insurance in agreement to pay. That was November of 2023. Safelite cannot get the part, its been on backorder. The dealer sold a car without telling me there were no replacement parts. Even worse, the dealer advised me today, Jan 24th, 2024, that they were going to order the part. I'd have to have the car fixed at the dealer, though. So I've bought a car that can only be repaired at the Suburu dealer in Christiansburg, Virginia. When I move out of state, what do I do? Suburu dealers, do they monopolize all the parts and restrict consumer choice? This is unethical. I have invested in a car that does not serve any purpose outside of SW Virginia. Don't buy from this dealer. Better yet, don't buy from Suburu. More

Perfect experience at Shelor service. Quick reception, knowledgeable and friendly service staff and vehicle was ready when expected. Quick reception, knowledgeable and friendly service staff and vehicle was ready when expected. More

Took my car in for an inspection, oil change and tire rotation. Everything was completed without any issues. Great service! rotation. Everything was completed without any issues. Great service! More

Having my vehicle serviced at Shelor is always a pleasant experience. My service representative was very nice and efficient. Called me about some additional work that needed to be completed but in no way experience. My service representative was very nice and efficient. Called me about some additional work that needed to be completed but in no way pressured me to do it today. The filters I needed were in stock so a second service appointment was not needed. He also made sure I received a ride to my job as well as a ride back when my vehicle was ready. I only use Shelor for my vehicle’s service. More

Brian Lawless always takes care of my service needs. He is friendly and very professional. All Shelor employees, sales and service, have been great. He is friendly and very professional. All Shelor employees, sales and service, have been great. More