Mt. Kisco Honda

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Mt. Kisco Honda:
The staff was knowledgeable, the experience was very pleasant. My vehicle was overheating so I stopped in to get it checked out, they took me in without an appointment and arranged for a rental to be ready for me within an hour. Ihad my vehicle back within a week and they covered both the repair and rental. I am very pleased with this dealers service department and would highly recommend to others.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Mt. Kisco Honda:
Purchased a used off lease Honda Pilot on Monday afternoon, filled out paperwork and left $500 deposit. Set the pick-up of the vehicle for Friday. Used car manager calls me Thursday 5:15 PM to let me know they won't certify the car and won't sell it to me. Too expensive to certify and sell at the price on the sales contract. This is after I have already visited my bank and had a bank check made up for them and calling the salesman "Adam" to confirm that the car is ready to pick up.

I immediately drove up to Brewster Honda and found the same model in better condition for the same price. I have no use for these Mt. Kisco people and I know BS when I hear it. After reading all the reviews on this site tonight I'm relieved I didn't buy the car from them.

Run away, please... as fast as possible!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Mt. Kisco Honda:
Nothing but lip service from the sales dept. I purchases a brand new 2008 Civic for my daughter. The car was supposed to be ready on a Friday at 2PM. I was told "It had a big scratch on the bumper" and Honda would not deliver a car with "damage to it". We were told the car would be ready Saturday at 10AM. We arrived at 10AM and was told it was not yet ready. The body repair shop was out on a tow and could not be reached. We told to go have a cup of coffee and return in an hour. We left Mount Kisco Honda at 2PM with the vehicle with a brief overview of the features of the car.
Now for the fun part. The salesman Adam Gittman who sold me the car, told me his wife worked for the motor vehicle department and he would give her the plates from the car we were trading in, and sen the motor vehicle documentation information to my insurance company so they could cancel the insurance on the car we traded in. It did not happen for three weeks. Numerous calls to Adam Gittman fell on deaf ears. Bottom line. I paid insurance on a vehicle that Mount Kisco Honda owned for three weeks.
Insult to injury. My insurance company did not get documentation from DMV!
They received a letter from Mount Kisco Honda stating "lost plates".
Conclusion: Honda Civic a great car
Mount Kisco Honda unresponsive
Salesman Adam Gittman a disgrace
First and last time I will do business with Mount Kisco Honda. That includes sales and service.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Mt. Kisco Honda:
We've purchased two cars from Mount Kisco Honda over the past four years. We knew we didn't get a great deal but we didn't know how bad it was until we checked on the extended warranty we purchased with the first car. I'll spare you the details and just say that we were ripped off for $1700. The folks there were friendly but that's par for this business. Also, the dealer charged me more than list price for parts.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mt. Kisco Honda:
The dealer quoted as the MSRP and didn't even bother to make a counteroffer when we made an offer above invoice but below his. He pretended to be unaware of Honda national promotion for 2007 accord models - they are changing the model and they have $2000 dealer incentive. Don't expect a deal from them

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Mt. Kisco Honda:
I think that this is one of the best Honda Dealerships around. They gave me the best price first, and not after haggling.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mt. Kisco Honda:
my gf's friend went to mt kisco to have warranty work done on her car. the two front struts were leaking. after getting the car fixed, she realized the alignment was not right. so when she went back there , they wanted to charge her $90 to do an alignment which should be covered under warranty. it's just common sense. after long arguing they finally agreed to do it. the alignment still doesn't feel right. STAY AWAY FROM THIS PLACE!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Mt. Kisco Honda:
went in for an oil change and was called on the phone that i needed new rear brake pads. so i agreed so that they can get done on the same day. later found out that i didnt need new rears at that point but thats a way they pressure ppl into using their service.<br>also, wanted a alignment done on the car. i had aftermarket 17&quot; rims on my accord. the service guy later tells me that they cannot align the car with the rims. but they still wanted to charge me 72 bucks plus they damaged my rims. took the car to a local tire shop that aligned it with no problem. if you cant do it, dont. dont tell me you can and then tell me you cant later and charge me for it. and damage my wheels in the process.

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