Reason for Visit: Sales (New)
I recommend this dealer: No
My Review of Mt. Kisco Honda:
Nothing but lip service from the sales dept. I purchases a brand new 2008 Civic for my daughter. The car was supposed to be ready on a Friday at 2PM. I was told "It had a big scratch on the bumper" and Honda would not deliver a car with "damage to it". We were told the car would be ready Saturday at 10AM. We arrived at 10AM and was told it was not yet ready. The body repair shop was out on a tow and could not be reached. We told to go have a cup of coffee and return in an hour. We left Mount Kisco Honda at 2PM with the vehicle with a brief overview of the features of the car.
Now for the fun part. The salesman Adam Gittman who sold me the car, told me his wife worked for the motor vehicle department and he would give her the plates from the car we were trading in, and sen the motor vehicle documentation information to my insurance company so they could cancel the insurance on the car we traded in. It did not happen for three weeks. Numerous calls to Adam Gittman fell on deaf ears. Bottom line. I paid insurance on a vehicle that Mount Kisco Honda owned for three weeks.
Insult to injury. My insurance company did not get documentation from DMV!
They received a letter from Mount Kisco Honda stating "lost plates".
Conclusion: Honda Civic a great car
Mount Kisco Honda unresponsive
Salesman Adam Gittman a disgrace
First and last time I will do business with Mount Kisco Honda. That includes sales and service.
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