Mtn View Nissan of Dalton

I continue to be impressed with these folks! We bought a new Armada a couple months ago. They gave us free washes for life. We have been back now 4-5 times to get the vehicle cleaned, and always We bought a new Armada a couple months ago. They gave us free washes for life. We have been back now 4-5 times to get the vehicle cleaned, and always the same smiles, extraordinary service, same response! They meet me in the service area, and I ask if we can get the car washed. “Certainly”! They always say! “ have a seat and we will take care of it! After negotiating with many dealers from Atlanta to Canton to Alabama to Chattanooga, we made the right choice in buying from Mountain View Nissan in Dalton. Save yourself some time and worry. Do business with these folks! Steve and Sandy Higdon More

While researching a midsized truck purchase with several dealerships I was informed my down payment would need to be larger than normal and I would probably need to purchase an older vehicle. My husband st dealerships I was informed my down payment would need to be larger than normal and I would probably need to purchase an older vehicle. My husband stumbled upon Mt. View online.. The salesman Derek seemed knowledgeable, lived in my same town, and seemed to understand my situation. After 2 weeks of research I relented and finally gave permission for one hard inquiry for the purchase of a new truck. Derek promised to bring me the truck the next day. I once again explained, ( as I had several times throughout the conversation) that I was only researching and because of my fair credit I wasn't sure it was even possible. The next day I was hit with not one, but 6 hard inquiries on my credit. When I called to complain I was treated to a story about the salespersons mother's unauthorized hard inquiries and how to fix them. Outraged I explained they were not given permission and this was their mistake to correct. Less than two hours later there were two more hard inquiries on my credit. A short internet search later and it was obvious they do this quite often and have no issues with the lack of morality involved in trying to force a sale. Several people reported unauthorized credit inquiries from this company and confirmed their unapologetic responses to these predatory practices. More

I have never had a more smooth car buying experience than I had here. Eric Hefner came highly recommended & I am glad I listened to others and that I found him. He made this the most easy & amazing experien I had here. Eric Hefner came highly recommended & I am glad I listened to others and that I found him. He made this the most easy & amazing experience ever for me & I can’t thank him enough. He’s definitely a charmer & has the gift of being able to feel extremely comfortable & also makes you feel like family. 10 out of 10 for Mr. Hefner hands down. I will definitely refer not only him, but also your dealership to anyone & everyone. Thanks for all of your help Eric. More

Eric Hefner is amazing, knows his product, makes buying a vehicle actually fun. What I liked most is his easy to understand approach and not the same process of every other dealership, I want to deal with a vehicle actually fun. What I liked most is his easy to understand approach and not the same process of every other dealership, I want to deal with a “real person” not a scripted sales presentation, best shopping experience ever More

This place sold us a car for a cash sale off the lot. Gave us paperwork, when we suggested it was incorrect, multiple times, gave us different paperwork, sent us on our way with the car, and it wasn't ev Gave us paperwork, when we suggested it was incorrect, multiple times, gave us different paperwork, sent us on our way with the car, and it wasn't even the correct car to match the Vin on the car... when I called them, they told me to bring it back. I was livid. The General Manager told me it happens three or four times per year!!!! Don't trust them! I have contacted a lawyer. They didn't offer to make it right. Just hung up on me. More

Was the best experience shopping for a vehicle ever!!!! Eric Hefner was very knowledgeable and professional. Best dressed salesman we dealt with and have went to 6 dealerships! We will be buying from th Eric Hefner was very knowledgeable and professional. Best dressed salesman we dealt with and have went to 6 dealerships! We will be buying from this man!!! More

Melissa is extremely accommodating each time I visit this Dealership in Dalton. I have bought not one but a total of 3 vehicles from her. Every visit she is courteous, charming and extremely dedicated to her Dealership in Dalton. I have bought not one but a total of 3 vehicles from her. Every visit she is courteous, charming and extremely dedicated to her craft. Whether it’s myself or any guests I bring in to purchase from her, we are always satisfied with the experience. Go talk to MELISSA PERSAUD if you haven’t already yet! More

Great deal, awesome and very nice and helpful guys thanks for the experience.l, the guys were so helpful when it was time to change vehicle,help to remove items from 1 to the other, even heiped hook phone up for the experience.l, the guys were so helpful when it was time to change vehicle,help to remove items from 1 to the other, even heiped hook phone up to blue tooth that's a bunch guys linda crider More

On April 12, my wife and I were traveling from Atlanta to St Louis when our 2017 Nissan Armada broke down on I-75 25 miles north of ATL. We called the Nissan Emergency Road Service number and they arranged f St Louis when our 2017 Nissan Armada broke down on I-75 25 miles north of ATL. We called the Nissan Emergency Road Service number and they arranged for us to be towed to the nearest Nissan dealership which turned out to be Mtn View Nissan of Dalton. Upon arrival at the dealership we were treated great! Our Service Advisor was Janet Sancho quickly arranged for our vehicle to be analyzed to determine the issue. While this was being done, they had an employee drive us into downtown Dalton for lunch and the came back to pick us up. What a great service for folks stranded without a car. Upon return to the dealership Janet informed us of the issue and that the replacement part was not in stock but would be delivered early the next morning with installation completed asap. We were provided a 1-day new rental car to use for our unexpected night stay in Dalton. The next morning we arrived at the dealership and Janet informed us that the repairs to our Armada were finished and the vehicle washed; 90 minutes prior to the expected completion time. The teamwork by the dealership to have our vehicle inspected and repaired as soon as possible and get us back on the work was awesome. Although we would expect never to be back in this area for vehicle issues we want to highly recommend Mtn View Nissan to anyone who may need their services! Again, thank you Janet and all who assisted us with this emergency repair! More

Highly recommend Melissa and her team thank so much I got what I wanted the same day I went in, I’m happy forward to keep doing business here. what I wanted the same day I went in, I’m happy forward to keep doing business here. More