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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.7
57 Reviews

57 Reviews of Wilber Duck Chevrolet - Service Center

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February 11, 2024

The personnel at the service desk were very helpful. The services performed on the vehicle took less than an hour. More

by WMATTESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Relyea
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Feb 13, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
February 10, 2024

I was very happy with my service. Everyone there was very pleasant and helpful. Brandon came out to the waiting and kept me informed about my service. More

by skylightmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
February 09, 2024

Excellent service and done in a timely manner and service department was very polite and courteous More

by hsmith1339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Relyea
Report | Print
Feb 09, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
February 08, 2024

It was a great experience. Brandon did a great job and made me feel welcome. More

by RC102168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Relyea
Report | Print
Feb 08, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
February 07, 2024

Prompt service was completed by Friendly employees that were Very accommodating. Very pleased with my appointment. More

by LEWISKELLY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Relyea
Report | Print
Feb 08, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
November 09, 2023

Dealership was good, Had an issue with faulty oil filter which was remedy by the next business day. All is good now More

by RRADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
November 08, 2023

Yes, I would recommend this service center . They do a great and affectionate job! All very pleasant to work with. More

by LAPCHENKOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
November 08, 2023

They were wonderful and very efficient. The tech knew what he was doing. I would come again More

by JOHN_SAGGESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
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Helpful
November 04, 2023

The experience was great with the staff and the service we received. Disappointed the parts needed to fix the issue were not available. This meant another trip back to the dealership and we would have to More

by darmodml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Schirtz
Report | Print
Helpful
November 01, 2023

Quick service and great customer service. Walk in service was amazing and very convenient for me to have More

by eric_springer15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
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