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Wilber Duck Chevrolet - Service Center

Oneida, NY

4.8
46 Reviews

46 Reviews of Wilber Duck Chevrolet - Service Center

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April 24, 2024

I please with the prompt service I received. but extremely unhappy with the price !! I was told that to clean and lube my brakes was $99 instead of $140,but they failed to tell me that it was More

by RRADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arthur Farley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

NYE Chevrolet responded

"RRADOS" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Helpful
April 21, 2024

Brandon was extremely friendly and helpful to work with when dealing with the service of my vehicle More

by KLVRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 15, 2024

The service guys were thorough in explaining what they thought was wrong with my truck. More

by jeter2366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey 5 stars
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Apr 16, 2024 -

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 13, 2024

I bought my last vehicle from Nye because the service on other vehicles has been great. More

by seabury47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 13, 2024

I don't want to write about the dealership as a whole. It wouldn't be right. More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 13, 2024

They were able to fix my Duramax really quickly and efficiently. The staff was knowledgeable and very accommodating. More

by grailey.walton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
April 10, 2024

very professional and efficient and friendly! made good suggestions and got it done timely! Great job! More

by teschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
April 05, 2024

Very professional and on time. Love coming here and I always recommend others to do so. More

by marvisgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Salay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Decarlo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Memery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

NYE Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 01, 2024

Great service at Nye Chevrolet. I had a problem with my battery dying - they identified the problem in a couple days (another dealership had it for weeks without finding the proble More

by cdrur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 01, 2024

Nye Chevy is an excellent respectful dealer to work with. I would recommend them to any customer. More

by offd430
Recommend Dealer
Yes
Employees Worked With
Arthur Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
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