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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.6
56 Reviews

56 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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May 26, 2024

Awesome place to do business, from sales to service, extremely satisfied with NYE Dodge of Oneida. More

by robertsm839
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

I took my Jeep in on a recall, I called to make appointment and was told one was not needed. Just bring it in anytime. That was nice, when I got there they said to drive it in to the service area More

by dbhenderson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Service was completed quickly. New parts were delivered on time and work on my car was completed without hesitation. More

by ASHLEYWALLACE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

Sales and service departments are very knowledgeable and professional. It has been easy to schedule appointments. More

by splashsbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 16, 2024

Personnel was fantastic; professional and clearly communicated the status of the service. Waiting area needs better work stations and free coffee/water/etc while waiting for vehicle. More

by dheath6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 15, 2024

Great car service. Very accommodating. Quality and professional and did the work quickly and as promised More

by jerrygosno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 13, 2024

With our vehicle here for very short periods of time, the service department did a great job of getting work done according to our schedule They are very accommodating. . More

by darwinallen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 12, 2024

Got me in on very short notice when other shops said they couldn't. Diagnosed AND repaired the problem same day. Very much appreciated. More

by rnelson5714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 10, 2024

Clayton and Andrew did a great job helping me get my daughters Jeep fixed! I had taken it a couple different places before to get a diagnostic performed and no one could help me get the right fix. I b More

by lbrown22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 10, 2024

I am still waiting for parts to come in for heat shield repair project. This is the second repair for this heat shield. More

by wnickal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide us with this feedback.

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