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NYE Chrysler Dodge Jeep Ram - Service Center

Oneida, NY

4.6
51 Reviews

51 Reviews of NYE Chrysler Dodge Jeep Ram - Service Center

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March 09, 2024

Very slow service for a like change and tire rotation 1hr 30min. Also felt like they were just trying to sell me unnecessary add ons. More

by dmrobbins45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Trombley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 09, 2024

Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I More

by felafes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schirtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Metrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie WIlson, Jonathan Lugo
Mar 13, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2024

They were on top of thing got the job done. Very professional Stayed in contact and informed me on everything More

by Nstaring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 07, 2024 -

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 06, 2024

Great service and friendly staff. They get me in right away and go above and beyond. More

by JCALVERT616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Geaslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Trombley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 04, 2024

Professional and friendly. They explained what was needed and why. Clayton was also helpful to me. More

by jsamson001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Trombley
March 01, 2024

Excellent customer service was provided. The service tech was respectful and professional and service was completed promptly. More

by jillyrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Always friendly. No thanks. I like the service and the people, the cons would be the time it takes to get in and the cost. More

by melissahansen0922
Recommend Dealer
Yes
Employees Worked With
Andrew I think? He was great. It's the prices that keep me from giving a 5.
February 28, 2024

Great service! Go see Eric in service and have it done right with quality and efficiency! More

by lugolee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Davis
February 25, 2024

We were looking for an affordable used vehicle. NYE met our needs. They gave us the Carfax report and even did an alignment at our request after the purchase. Madison Beckwith was a great, along wi More

by Somerfox79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Beckwith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Eric and Mark are the best in service! Great work thank you for making sure my Jeep is up to date and safe! More

by lugolee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Glenn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Davis
Feb 23, 2024 -

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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