Back

Nalley Acura

Marietta, GA

4.9
468 Reviews

1355 Cobb Pkwy S

Marietta, GA

30060

Directions

By Type

Showing 468 reviews

July 20, 2013

From the moment my wife and I stepped foot into the dealership, we were treated extremely well and all of our needs/wants were addressed as we decided on what vehicle to purchase. We come from an Acur More

by cmrevell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Weist, Michael Wiest
Jul 22, 2013 -

Nalley Acura responded

Thank you so much for your kind words about our dealership. I am thrilled that you found Michael so courteous and professional. If you have any questions about your new Acura, don't hesitate to give us a call, 770-422-4441. We are always happy to help in any way that we can. Again, thank you for your feedback, and we truly look forward to your next visit. Best regards, Randy Pullen, General Manager

May 07, 2013

Richard Haines was the sales representative who assisted my husband and I with my first car purchase. He was extremely polite and helpful throughout the entire process. I also felt that he was more focused More

by Kpbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Haines
May 08, 2013 -

Nalley Acura responded

I am so glad that Richard made your first car-buying experience so pleasant and hassle-free. If you have any questions, don't hesitate to contact us, 770-422-4441. We are always happy to help in any way that we can. Thank you for your feedback, and we look forward to your next visit. Best regards, Randy Pullen, General Manager

April 23, 2013

I was exceptionally satisfied with my experience at Nalley Acura when I needed to purchase my vehicle. Both Michael Wiest and Chandler Ellise were friendly, professional and knowledgeable. I would mo More

by stopannoyingme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 24, 2013 -

Nalley Acura responded

I am thrilled that you had such a great experience at our dealership and, especially, with Michael and Chandler. If you have any questions, don't hesitate to contact us, 770-422-4441. We are always happy to help. Thank you so much for your feedback, and we look forward to your next visit. Best regards, Randy Pullen, General Manager

April 14, 2013

I had a great buying experience from Nalley Acura. I saw a used 2010 Acura TSX on AutoTrader.com and set up an appointment for a Saturday, as I was coming from out of town. Michael Weist took great care of More

by gparker10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wiest, Michael Wiest
Apr 15, 2013 -

Nalley Acura responded

Thank you so much for your kind words about our dealership. I am so glad that Michael made the entire experience so hassle-free and pleasant for you. If you have questions about your new Acura, don't hesitate to contact us, 770-422-4441. We are always happy to help. Again, thank you for your feedback, and we look forward to your next visit. Best regards, Randy Pullen, General Manager

April 10, 2013

Fantastic group of folks to do business with. It was the best car buying experience I have ever had. Everyone was friendly and I got to meet with some of the service techs that will be working on my SUV in More

by Bogey429
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh, Riley Watkins, Chris Pugh
Apr 10, 2013 -

Nalley Acura responded

I am thrilled that your experience at our dealership was so positive. We work hard to ensure that our customers receive the best possible service whenever they visit our dealership, and it's great to get confirmation that our hard work is paying off. We truly appreciate your feedback. If you have any questions about your new SUV, don't hesitate to give us a call, 770-422-4441. We are always happy to help. Best regards, Randy Pullen, General Manager

March 08, 2013

My 90-year old dad was in the hospital and I was doing a lot of traveling back and forth, so needless to say, I was panicked when I heard a noise coming from underneath my TSX. I had to have my car, but I More

by suecoalson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 08, 2013 -

Nalley Acura responded

Sue, I am so happy to hear Ed was so helpful during such a stressful time for you. Our thoughts are with you and your family. Please let me know if there is anything else we can do. We look forward to seeing you again and glad you are part of our Nalley Acura family. Best, Randy Pullen, General Manager Nalley Acura

Mar 08, 2013 -

Nalley Acura responded

Sue, I am so happy to hear Ed was so helpful during such a stressful time for you. Our thoughts are with you and your family. Please let me know if there is anything else we can do. We look forward to seeing you again and glad you are part of our Nalley Acura family. Best, Randy Pullen, General Manager Nalley Acura

March 07, 2013

My overall experience with Nalley is always exceptional. I primarily work with Ed Wilkey who is always friendly and accommodating in answering any questions I have about services and pricing. He is always More

by wwaltonjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2013 -

Nalley Acura responded

Thank you for your feedback! I am so happy to hear you have enjoyed working with Edand are part of our Nalley Acura family. Please let me know if there is anything I can do to help during your future visits. Best, Randy Pullen, General Manager Nalley Acura

January 22, 2013

On Saturday, January 19, 2013, I brought my 2004 Acura TSX for maintenance work. Mr. Al McGowan was my service advisor as he has been on and off for the last seven (7) years. I expected to wait for my c More

by mnewman61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al McGowan
December 05, 2012

My experience at Nalley Acura last month was the best experience I have ever had when shopping for a car. The sales department was helpful, friendly, and willing to help get me the car I wanted at a reso More

by nfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh; Brian Echols, Chris Pugh
Dec 12, 2012 -

Nalley Acura responded

Hello, Thank you for posting your review. I'm glad you had a pleasurable experience at the dealership. Most importantly, I'm glad that Chris, Brian and team were able to assist you and find you a great deal. Enjoy your new car and happy holidays! Randy Pullen, General Manager

November 26, 2012

Just about got there on price until they sprung the $599 "administrative fee" on me. They refused to take the administrative fee off. xx! Had nearly 10 emails with them and they never mentioned "administrat More

by Against599fee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 28, 2012 -

Nalley Acura responded

My name is Randy Pullen, GM at Nalley Acura, and I want to deeply apologize for the poor experience you had trying to make your purchase at our dealership. I can assure you that our dealership works very hard to provide top quality service in a fair and honest manner which is why this review is so troubling. I would truly appreciate it if you could contact me at your earliest convenience so that I can work with you to resolve any outstanding issues so that we may restore your faith in Nalley Acura. You may contact me directly at RPullen@nalleycars.com. Again, I apologize and I hope to hear from you soon.