Nalley Toyota of Roswell

Reason for Visit: Service

I recommend this dealer: No

My Review of Nalley Toyota of Roswell:
I took my Corolla in a few months back when it had 15,000 miles on it and told them I wanted routine maintenance done. They tried to say that it needed $350 worth of work - including flushing out the AC. I've never seen a dealership that tries to sell customers so much unnecessary work, so I have to concur with the review above regarding feeling cheated.

I had taken a previous car in to the dealership a few years prior when I was living close by (I only work in the area now), and had another bad experience with the service department. I told them the symptoms the car was experiencing, and they did work for which they charged about $1200, saying that the problem had been resolved, but it hadn't, and when I returned to inform them of that fact, they said the real problem was something else and wanted to charge me another $800.

After these experiences, I'll probably never use the dealership again, and will definitely not recommend it to anyone.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Nalley Toyota of Roswell:
After we purchased our vehicle we found it online (at the same dealership) for $1k then what we paid. When I called the sales person, he told me "yes, but you are getting wrap around coverage" I don't ever remember discussing this coverage with him. IMHO it is one of those dealerships that you feel cheated when you leave their establishment.

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