Naples Chrysler Dodge Jeep Ram

Excellent service experience by James Patton My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above a My Seatbelt failed in the retracted position. James Patton worked with me to help fix the problem in a quick and economical fashion. He went above and beyond to expedite the repair quickly so that I could have my jeep back before the weekend. James communicated on a regular basis to keep me informed of progress. The car was out of warranty however given the safety issue, Jeep cover half the cost of the repair. I greatly appreciate James and Jeep's attention to customer satisfaction. This is why I own two Jeeps (2018 Rubicon and 2015 Willys) More

Excellent! Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything Purchased a lot of vehicles over the years and my new Ram was the first ever strictly over the phone. From price negotiation to financing, everything was done professionally and promptly. Call backs and question answers were handled in a way that made a new purchase as stress free as possible. A trusting attitude was established with the first contact and continued through the delivery. Salesman and finance manager were both terrific! All-in-all a great new vehicle experience. More

The Man Ken is very professional a straight shooter And will get the deal done was the best Jeep buying experience I have had . He was very helpful We build Ken is very professional a straight shooter And will get the deal done was the best Jeep buying experience I have had . He was very helpful We build the Jeep and he put the order in and he keep me up to date all the way Through the build process to deliver made it very easy. . Ken thanks again. More

fast and courteous John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing ab John was courteous and helpful. He gave a realistic expectation regarding the time required. I was pleased with his service. He could do nothing about the fact that the place was being remodeled at the time of my visit. More

Wrong part ordered for repair / over charged Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a Wrong part ordered. Repair never done. Charged me for service that was never done. Had to have line item removed from bill Hoping this is not a common practice at this dealership. Dealership has poor rating on social media. I can see why. More

Bobby got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. got everything fixed right and fast! If you go to this dealer for service, ask for Bobby! And he got me the best price possible. More

Don't go there for a simple Oil Change They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. They wouldn't let me make an appointment for an oil change. Just come in they said. So I did. When I got there he told me the wait was 1-1.5 hours. Are you kidding? I left and went someplace else. I prefer to have maintenance done by the dealership. I think it is poor customer service not to let me make an appointment. More

Purchase of 2019 Jeep Grand Cherokee One of the smoothest auto purchases I have ever made, Our salesman Craig was awesome and all of the staff was very efficient and helpful. Will definit One of the smoothest auto purchases I have ever made, Our salesman Craig was awesome and all of the staff was very efficient and helpful. Will definitely be back again and recommend to others. More

Repair Excellent customer service and delivered vehicle for the quoted price sooner than anticipated. Rudy was very thorough and a pleasure to work with. I Excellent customer service and delivered vehicle for the quoted price sooner than anticipated. Rudy was very thorough and a pleasure to work with. I would encourage everyone to go through Rudy when you go to the dealership. More

Another Great experience !!!! Luke logsdon did an amazing job. He was very patient & understanding to our needs. He was able to get us out of our lease early and into a new Durango Luke logsdon did an amazing job. He was very patient & understanding to our needs. He was able to get us out of our lease early and into a new Durango and we saved money. April In finance was the best. she got us in and out in less then 20 mins. She really knows her job very well. I was super impressed as We have bought many cars from other dealerships and once again Naples Dodge did a fantastic job. We will be back once our lease is up. Thanks again to all the staff who helped us. More