Napleton Autowerks of Indiana

Horrible customer service with giving 2 different prices on the Benz . Saying one price and then saying it’s 3500.00 more. Some shady stuff going on. Spend your money elsewhere. The mamagment team should on the Benz . Saying one price and then saying it’s 3500.00 more. Some shady stuff going on. Spend your money elsewhere. The mamagment team should do better. More

From start to finish this team made our car buying experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car lo experience an unbelievable success. We were in the market for a used Volvo S60 but didn't know where to begin. With one call to Vince we had a car located that checked all of our boxes plus some. A week later we were introduced to Holly who gave us top tier customer service and made the buying process painless. Finally we worked with Jeff to finalize things and he helped complete our purchase with the same great attention to customer service and care as the rest of the team. We absolutely love the car they found for us and feel that the low pressure / high customer care experience was second to no other car purchase we have made before. More

emeka GOOD FOR SALES. SERVICE EXPERIENCE AWFUL. COULD NOT EVEN CLEAN MY CAR ATER I HAD JUST SPENT OVER 3K ON A SERVICE, SAID THEY ONLY HAD 1 VALET, AND ACTED AS IF I WAS SERVICE EXPERIENCE AWFUL. COULD NOT EVEN CLEAN MY CAR ATER I HAD JUST SPENT OVER 3K ON A SERVICE, SAID THEY ONLY HAD 1 VALET, AND ACTED AS IF I WAS A NUISANCE, PITY THEY ARE THE ONLY DEALERSHIP CLOSE TO MUNSTER!!! More

GOOD FOR SALES. SERVICE EXPERIENCE AWFUL. COULD NOT EVEN CLEAN MY CAR ATER I HAD JUST SPENT OVER 3K ON A SERVICE, SAID THEY ONLY HAD 1 VALET, AND ACTED AS IF I WAS A SERVICE EXPERIENCE AWFUL. COULD NOT EVEN CLEAN MY CAR ATER I HAD JUST SPENT OVER 3K ON A SERVICE, SAID THEY ONLY HAD 1 VALET, AND ACTED AS IF I WAS A NUISANCE, PITY THEY ARE THE ONLY DEALERSHIP CLOSE TO MUNSTER!!! More

Addison and the team provided great service. They gave me the help, attention, and information I needed with a smile. They gave me the help, attention, and information I needed with a smile. More

The dealer was fabulous. The staff was very friendly and attentive to anything I needed, Thank you. The staff was very friendly and attentive to anything I needed, Thank you. More

Well, I returned to purchase a 2022 upgrade when I could have gone elsewhere. Natalie was fantastic when she sold me my first one earlier this year. I just chose to give someone else an opportunity to make have gone elsewhere. Natalie was fantastic when she sold me my first one earlier this year. I just chose to give someone else an opportunity to make a sale this time, so thank you Jason! (Jason, your name and picture is not listed under "Sales Dept." to select your rating.) More

All the staff very helpful and made me feel very comfortable asking multiple questions. Would definitely recommend them to anyone :) comfortable asking multiple questions. Would definitely recommend them to anyone :) More

Vince was great! He was professional, friendly and very knowledgeable. Everybody there was quite nice and so helpful. He was professional, friendly and very knowledgeable. Everybody there was quite nice and so helpful. More

Saleswoman was great! However, the finance guy attempted to itemize "reconditioning fee" as a warranty charge. In all honesty he was charging me 1300 to fix the used car However, the finance guy attempted to itemize "reconditioning fee" as a warranty charge. In all honesty he was charging me 1300 to fix the used car he currently own and sale me. If I didn't know any better I would've paid it. He also undervalued my trade in. Considering, the value of used cars is inflated he proceeded to discuss his concerns and unfairness. I left the dealership and the next day purchased a brand new 2022 430i BMW. More