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Napleton Clermont Chrysler Jeep Dodge - Service Center

Clermont, FL

2.7
215 Reviews

215 Reviews of Napleton Clermont Chrysler Jeep Dodge - Service Center

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December 12, 2020

I brought my 2020 RAM 1500 Sport (800 miles) had it for less than a week for a complaint of wind noise at 60 MPH. Service had my new truck for four days and could not get their story straight on the re More

by hd1701
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Daniel was the service writer. He tried to help.
Dec 22, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (407) 287-4433 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

Dec 26, 2020 -

hd1701 responded

I am bringing the vehicle back again, the original issue of a “whistling” noise when the recirculation button is on continues. Vehicle also blows hot on passenger while it’s cold on driver... you have to set the passenger temp five degrees lower than driver to obtain the same cabin temperature. I’m now waiting to hear when I’ll be getting a loaner vehicle so I can bring the new RAM in

December 05, 2020

Greg Hutchins at Napelton was fantastic. I drove in worried about my truck. Greg took it to the next level. Honest from beginning to end. Thanks Greg!!! More

by j2wservices
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hutchins
Dec 16, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Hello, thank you so much for your feedback! Greg will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care! Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

December 01, 2020

Daniel is a great service writer. He treats your vehicle like it’s his own. The service department always goes out of the way to make everything as easy as possible. More

by vzagray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
November 30, 2020

Daniel in Service is great! He's professional and always has your best interest at heart. See him for any of your vehicle needs! He's the best! More

by dianern111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kopp
Dec 02, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Thanks for sharing your recent service experience with us. We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

November 30, 2020

Daniel in service was great when I came in for my oil change! Quick service and I will definitely be coming back in the future! More

by Troberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kopp
Dec 02, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

November 28, 2020

Daniel in service was awesome! Quick oil change turned in to fast timely routine maintenance and still got out quick! Come see him for all your service needs! More

by Troberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kopp
Nov 30, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Thanks for sharing your recent service experience with us, Troberts! We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

October 17, 2020

Dealt with Daniel in-service and I had a great experience got me a ride home and everything kept in contact with me through the whole service and even after the service was complete the following day asked m More

by Appliance man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in-service
Oct 26, 2020 -

Napleton Clermont Chrysler Jeep Dodge responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Clermont Chrysler Dodge Jeep Ram as your first choice for all your vehicle needs. Napleton's Clermont Chrysler Dodge Jeep Ram (407) 287-4433

October 07, 2020

Definitely coming back! Had my Dodge Charger to get some work done and my sales advisor Mark Foster made my experience even better. Very understanding and professional. Took his time with explaining and di More

by Sterry182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Foster
September 29, 2020

Great work! Marc was really nice and attentive, it took a while for the service but he was always checking up on the progress. Will continue to go back there for service More

by Kimaprice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
September 07, 2020

Greg Hutchins was great to work with. He made sure that I knew what was going on with my jeep at all times through the job.. I will definitely recommend Napleton in Clermont and Greg to my friends. Thank More

by Ballard416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hutchins