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Napoli Nissan
Milford, CT
2,275 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,275 reviews
May 06, 2025
One of the better experiences I've had with a dealership service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No su service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No surprises! More
by Jim
Verified CustomerEmployees Worked With
May 06, 2025
As usual, the service at Napoli Motors was outstanding, and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant- I don't know why anyone would go anywhere else. More
by LENBETH3304
Employees Worked With
May 05, 2025
Everyone was very helpful They had to find a car that I wanted and they researched other dealerships wanted and they researched other dealerships More
by kovagas
May 03, 2025
This my fourth car buy from Napoli each time I had good experience. Very friendly. experience. Very friendly. More
by carlrobenseifer
May 01, 2025
Worst experience i've ever had. . Better off taking your car to the neighborhood car shop. . Better off taking your car to the neighborhood car shop. More
by jonjondelvalle28
Employees Worked With
Other Employees :
terrible Go to hyundai in cheshire if anything
April 30, 2025
5 Stars - Excellent Experience at Napoli Nissan! I had a fantastic experience at Napoli Nissan in Milford, CT. The staff was incredibly welcoming, knowledgeable, and made the entire process smooth I had a fantastic experience at Napoli Nissan in Milford, CT. The staff was incredibly welcoming, knowledgeable, and made the entire process smooth and stress-free. From the moment I walked in, I felt valued as a customer. The sales team took the time to listen to my needs, answer all my questions, and helped me find the perfect vehicle. The finance department was also transparent and efficient, which made closing the deal a breeze. I highly recommend Napoli Nissan to anyone looking for a great car-buying experience! More
by marcia258
April 30, 2025
They told me I absolutely needed my breaks done and it was dangerous i went to the mechanic and they told me i didn’t need my breaks done. The dealership tried to scare me into an expensive service that w was dangerous i went to the mechanic and they told me i didn’t need my breaks done. The dealership tried to scare me into an expensive service that was not needed. I’m highly disappointed. More
by LISRODRIGUEZ
Employees Worked With
April 30, 2025
Excellent customer service. The work was very timely. Explanation of service was shared with simplicity. The staff was courteous and professional. The work was very timely. Explanation of service was shared with simplicity. The staff was courteous and professional. More
by Jacqueline McCray
Employees Worked With
John
