New Country Audi Greenwich
Greenwich, CT
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497 Reviews of New Country Audi Greenwich
My husband and I had a great experience buying our preowned, certified Audi. Our sales person, Caswall Price, knew the car and explained the features well. He seemed fair and reasonable and was not pu preowned, certified Audi. Our sales person, Caswall Price, knew the car and explained the features well. He seemed fair and reasonable and was not pushy at all. He gave us confidence that we were getting a quality car. He was also very accommodating about meeting at times convenient to us. Everyone else who I met at New Country Audi of Greenwich was similarly nice and helpful. This is a great dealership! More
I went to the New Country Audi Dealership after walking out of the Eastchester Audi dealership. What a totally different experience. When I went to the Eastchester Audi the sales person left me sitting at out of the Eastchester Audi dealership. What a totally different experience. When I went to the Eastchester Audi the sales person left me sitting at his desk for nearly 45 minutes without even arranging a test drive. Finally they admitted they didn't have a 2013 Q7 for me to test drive but there was a 2012. We went out to the car and found a dead battery and the car smelled of smoke. That was the final straw and I left to head to Greenwich. What a completely different experience! From the moment you arrive at the dealership you are treated professionally, and the sales staff is very friendly. Rob introduced himself to me within minutes of arriving, soon after he had a Q7 ready for me to test drive. Every step of the process was easy, and he happily answered all questions I had. I spent approximately 2 hours at the dealership from the time I arrived to when the deal was completed. At every step Rob and the sales manager made sure I was fully informed of what the next step was. We had a lively debate on the interest rate on the loan as well as on my trade-in. Since I was trading in a fairly new car i was very concerned about the amount the car depreciated as well as the interest rates on the new loan. Rob and the sales manager never once spoke to me in a condescending way they spent an significant amount of time ensuring the numbers were something I fully understood and was happy with. At one point I called a private lender about the interest rate, and was quoted much lower than Audi Credit was offering. The sales team worked to ensure that they could get me a loan that would be closer to the rate being offered by Audi Credit. In the end I walked away after 2 hours very happy with the deal I signed. I picked up the car a few days later and everything was in order and it was a very smooth process. By far the easiest I have had. I worked with Kelly who was organized with all the paperwork and knowledgeable on the entire process. What few questions I did ask that day were quickly answered and resolved. She made it all look really easy! Unfortunately a couple days after picking up the car I had an issue with it. While most people would be upset that a car so new had an issue I was not. After the excellent experience I had with the sales team and the dealership in general I had faith everything would work out. I am happy to report after a couple of days everything was sorted and once again they handled everything in a friendly and professional manner. I would recommend this dealership to anyone looking for an Audi. More
I dealt with Chad for the purchase of a new Audi. I never felt pressured or hurried into buying, as I have at previous dealerships. I have nothing but positive things to say about my experience here. Chad an felt pressured or hurried into buying, as I have at previous dealerships. I have nothing but positive things to say about my experience here. Chad and New Country will definitely receive future business from me. More
I recently purchased a new Audi S4 from New Country Audi. George Triant was extremely helpful and very knowledgeable which made my decision to go with New Country Audi very easy. I visited one other dealersh George Triant was extremely helpful and very knowledgeable which made my decision to go with New Country Audi very easy. I visited one other dealership and found New Country's pricing and customer service superior which added to my decision. I will definitely recommend New Country Audi to others and will return once I am ready for my next Audi. More
I recently bought an Audi from Bruno Parisi and he was very informative, friendly and made the total experience of buying a new car so much easier. If I ever plan to get a new Audi I would absolutely give very informative, friendly and made the total experience of buying a new car so much easier. If I ever plan to get a new Audi I would absolutely give my business to Bruno Parisi again. More
George Triant and entire team at New country audi greenwich provided a superior customer experience in our recent Audi Q7 purchase. This was our second car from them in last 1 yr and our experience h greenwich provided a superior customer experience in our recent Audi Q7 purchase. This was our second car from them in last 1 yr and our experience has been consitent. George is very customer centric, he has a very good knowledge of product and he takes care of customers needs at every stage of selling process. He went an extra mile to locate the right car for us and made every effort to help chose the right color & pricing and at the right price. I havent seen any audi dealership in the area who can provide such a good customer service at a right price. Kelly Anderson is again one of the best business managers I have come across in my car buying history. She goes couple of extra miles to make sure that customer needs are met and financing is very well taken care of. She is available to help 24x7 and has a very personable attitude to selling. Lastly but not least, inventory manager Dominic was very patient in trying to locate the exact car we need and advised rightly on availability of each car. He and George worked very well in tandem. Experience with sales manager of new country was also very great. I would recommend George Triant and New country audi to anybody who is looking to buy audi. More
I have been working with Bruno Parisi for years and never been disappointed. He is always fair and treats me right. I always get the right vehicle and help with my service appointments. On occasion, Bruno ha been disappointed. He is always fair and treats me right. I always get the right vehicle and help with my service appointments. On occasion, Bruno has picked up my car for service and dropped it back to me. I would recommend New Country Audi and Bruno Parisi to all my friends. More
Even though i did not buy a car this last go Even though i did not buy a car this last go round,(bought A8 from Bruno- MARK ) the friendliness, overall experience, price, salesmanship of my sale Even though i did not buy a car this last go round,(bought A8 from Bruno- MARK ) the friendliness, overall experience, price, salesmanship of my sales Caswell Price was excellent, he was very patience knowledgeable, he took time to explain the dufferent models, safety features, allwheel drive, numerous options, and when when it came time to sit down to review pricing i never felt pressured only comfortable as we dicussed colors. He made it clear if the i wanted was not in stock he would try his hardess to locate the car from another dealer, in a timely matter which was to me impressive. I am a very busy man with over 300 emails a day to answer but i felt i needed to take time to respond to your survey, Caswell is soft spoken but a GENTLEMEN More
This is my second time making a purchase at this Dealership. I would highly recommend the dealership along with it's exceptional staff. In particular Audi Brand Specialist Michel Meunier should be c Dealership. I would highly recommend the dealership along with it's exceptional staff. In particular Audi Brand Specialist Michel Meunier should be complimented for his dedication , knopwledge, tremendous personality and professionalism. He is an outstanding asset to your company and is truly the best "down to earth" guy I have ever dealt with when it comes to car sales/leasing. I will say it was like dealing with family through the whole process. Michele thanks again for your assistance and I look forward to working with you again. More
I leased a new Audi from New Country this past March and Chad was an absolute pleasure to work with. He made the process seamless and enjoyable, even checking in on his day off to ensure I was happy with e Chad was an absolute pleasure to work with. He made the process seamless and enjoyable, even checking in on his day off to ensure I was happy with everything along the way. It was like dealing with a friend. I would recommend New Country to anybody looking for a new car, and would definitely have them see Chad. More