New Country Lexus of Westport
Westport, CT
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Elton was amazing! I am very picky when it comes to my vehicle and Elton was extremely knowledgable and friendly. Certainly wasn't your typical car salesman. I felt tha I am very picky when it comes to my vehicle and Elton was extremely knowledgable and friendly. Certainly wasn't your typical car salesman. I felt that he really cared about finding me the right car and what worked for me rather than just making a sale. I was also working with a strict budget and Elton was able to work with me to get to a price I was comfortable with. Cannot recommend Elton enough! More
I purchased a 2022 Rx350 here at the end of 2021. To this day (Sept 7 2023) I am happy about this purchase. They sold me a maintenance plan that added very little to my monthly payments. I HIGHLY rec To this day (Sept 7 2023) I am happy about this purchase. They sold me a maintenance plan that added very little to my monthly payments. I HIGHLY recommend getting this plan. Jeff King is the one in charge of servicing the vehicle every few thousand miles. He sends Mike over to pick the car up at my home, leaves a loaner, takes care of everything, and even sends a video of all the stuff they're doing to the car. It's such a great car that nothing is ever wrong with it. But the last check up, I needed new brake pads in the back, and two new tires. It came out a bit more expensive, and that's fine. I'd usually go with their team to take care of this, but we are in the middle of trying to save money for an upcoming purchase, so my husband decided to take the car to Costco for tires, and another place for brake pads. Jeff let me know what needed to be done and put no pressure on me to have it done with them. He was very transparent with why they recommended changing the brake pads and tires (on the video he showed me a tool that measured something on the brakes, and a tool that measured the treads of the tires). After working on the car, they call to make sure I am home and done using the loaner. I told them I'd be done at 4:30, and Mike was there at 4:30 to deliver my car, washed, and cleaned, inside and outside. I've never had such a great experience with a car dealership. We bought from John Powers, who was amazing in explaining everything to me with ZERO pressure. Beny Arias helped close the deal and was the one who sold me the maintenance plan with ZERO pressure. He even helped me with the process of making the appointment, even after I had purchased the car already. The team at Lexus Westport is amazing, and I can't recommend them enough. More
Rick was Amazing! !! He’s kind, friendly, knowledgeable on everything we needed to know about our new Lexus Rx 350. My husband and I brought our children and he was so !! He’s kind, friendly, knowledgeable on everything we needed to know about our new Lexus Rx 350. My husband and I brought our children and he was so great to them as well! Highly recommend to Anyone looking to purchase a new vehicle! If Lexus is what you’re looking at this should be the # 1 place to go & highly recommended asking for Rick he will not disappointed you! More
I highly recommend this dealership especially Hector Diaz my consultant . He is very professional and gave me a warm welcome , I’m so grateful for him. He is very detailed and patient . In fact , he is a cen my consultant . He is very professional and gave me a warm welcome , I’m so grateful for him. He is very detailed and patient . In fact , he is a centerpiece for the company. Nice , clean environment . More
Hector was incredibly helpful in our buying process of the car, he made sure to reach out to us as soon as it became available after a previous misunderstanding and guided us through a great test drive ar the car, he made sure to reach out to us as soon as it became available after a previous misunderstanding and guided us through a great test drive around the area. Dondrè was also very helpful and understanding. More
Hector and Dondre were very straightforward and helpful, ensuring a stress-free buying experience. I really appreciated the "service" environment and look forward to working with them in the future. ensuring a stress-free buying experience. I really appreciated the "service" environment and look forward to working with them in the future. More
I recently purchased a car from Lexus of Westport through Hector Diaz and could not be happier! I was purchasing the car from FL so Hector was my eyes on-site. Hector went out of his way to pick me up from t Hector Diaz and could not be happier! I was purchasing the car from FL so Hector was my eyes on-site. Hector went out of his way to pick me up from the airport and made the process easy. Loved the car the second I arrived and enjoyed my 20 hour “test drive” back home to FL. Great experience all around!! More
I found the perfect used 2019 Toyota RAV4 at their Fairfield location. This was the first car that I had ever bought on my own, (and I am over 50 years old!), and I was nervous. But Brian Kiehl made Fairfield location. This was the first car that I had ever bought on my own, (and I am over 50 years old!), and I was nervous. But Brian Kiehl made the process so easy. If I am ever in the market to buy another car, I would totally go here again. Thank you! The place is clean and the finance staff is professional. More