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New Country Toyota of Westport

Westport, CT

4.4
464 Reviews

777 Post Road East

Westport, CT

06880

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Showing 464 reviews

July 14, 2011

I found the dealership to be particularly professional and very customer friendly. My sales consultant was very knowledgable of the inventory on hand and went the extra mile to find me an auto on short no More

by pdyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vera Hribar
Jul 18, 2011 -

New Country Toyota of Westport responded

Thank you Pat for your positive review. Best of luck with your new Toyota. Joe Ferreira General Manager

July 03, 2011

Vera Hribar was such a doll. It was/is my first time buying a car. She was a lot of fun and spoke with us freely and openly. I never felt pressured by her, and felt that she was trying her best to be More

by melberman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vera Hribar
Jul 06, 2011 -

New Country Toyota of Westport responded

Thank you for your positve review. Joe Ferreira General Manager

June 10, 2011

Excellent experience. Both the Sales and service staff were attentive and responsive, and I am very happy with my beautiful new car, and its price. More

by Enthusiastic Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Flaherty
Jun 11, 2011 -

New Country Toyota of Westport responded

Thank you for your review. Best of luck with your new car. Joe Ferreira General Manager

June 09, 2011

Vera was down to earth and made the experience fun. Everyone was nice. This dealer had a bad rep but I was told they replaced every manager with a new team from an Acura store. It was obvious! We will More

by Samantha1234567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vera Hribar, Joe R, Joe F
Jun 11, 2011 -

New Country Toyota of Westport responded

Samantha, It was an absolute pleasure assisting you with your new vehicle purchase. Best of luck. Joe Ferreira General Manager

June 02, 2011

We just bought a Sienna and were extremely satisfied with our entire experience. Joe Draper was our sales guy and he was very down to earth and gave us a great price. Joe Rodegher was the manager who handled More

by jessp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Draper and Joe Rodegher
Jun 03, 2011 -

New Country Toyota of Westport responded

Thank you so much for taking the time to post your review. Joe Ferreira General Manager

May 05, 2011

They are the kings of the nickel and dime, bad faith negotiations. Every time your sales rep goes to talk with his manager, at a minimum be prepared for a few hundred dollar bump in what you offer. if y More

by Aaa43
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Sam (Sales Manager)
Jul 06, 2011 -

New Country Toyota of Westport responded

There is a brand new management team here at Toyota of Westport. I understand that your experience was not a positive one but I can assure you,that is not the way that we believe in conducting business. As well as being new to the store I have brought with me my entire team from a luxury line store. We understand the importance of providing excellent consumer service and it is our #1 priority here. If there is anything that I can assist you with in the future, please contact me directly. Joe Ferreira General Manager

April 26, 2011

Not trust worthy – Bough a certified 09 Camry!! Paid handsome money still I was treated as if I am buying 10 years old car. While selling the car they were nice and polite. Once I paid token money thing More

by iamyogee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toe C/John D
April 11, 2011

Very happy with our first service with New Country. Purchased a Certified Pre-Owned vehicle here two weeks ago and the battery died. Toyota Roadside Assistance showed up within 15 -20 minutes and jump More

by robg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Polongo
August 16, 2010

My wife has had to use this dealership and always runs into a problem of omission, neglect and a cavalier attitude. We have lost hubcaps, had incomplete service work done and generally it seems that whe More

by mikeywes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service
November 24, 2009

I recently purchased a Highlander, from New Country Toyota of Westport. My salesperson was friendly, and answered all my questions. My overall experience, was great. I would recommend this dealers More

by cafe09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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