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New Holland Auto Group
New Holland, PA
134 Reviews
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Showing 134 reviews
April 09, 2024
When is a deal not a deal ? When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requeste When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requested. The dealership was unable to arrange financing & asked me to arrange. I met with our banker to do so and informed the salesman. Meanwhile, on 3/22/24 10:30AM I was at a funeral & received a voice mail threatening to sell the vehicle if I did not call this dealership within 90 minutes to confirm our interest in the vehicle, (the cashed check and signed documents were not enough ? ?) By the time I got back from the funeral, the vehicle was sold ! It was a total of 4 business days since providing the deposit and only 2 days since meeting with our banker. P.S. the bank ok'd the financing ! The 1 star is because the salesman was pleasant throughout; I think management was behind the shady tactics. At this time we're considering legal action due to a breathtaking breach of contract law. More
by Very disappointed
Employees Worked With
Darik Abebe & Bo Lehman
Helpful February 14, 2024
Excellent sales staff, horrible service staff. Buy here, but make sure to find another dealership to service your vehicle. They don't listen, don't follow warranty deals set up by sales. Change Buy here, but make sure to find another dealership to service your vehicle. They don't listen, don't follow warranty deals set up by sales. Change appointments on the whim. They don't follow through when they are told.if a particular problem, which is audible and tell.you it doesn't exist. Yet another mechanic at another ford dealership heard it. Stay away, you'll get better service from a regular garage or another dealership. More
by jhripson
Employees Worked With
Chris
January 29, 2024
The people at New Holland are by far the easiest and most pleasant car dealership that I've encountered in 40 years of purchasing cars. Reasonable, down to earth, good people. I drove 75 miles to get there . pleasant car dealership that I've encountered in 40 years of purchasing cars. Reasonable, down to earth, good people. I drove 75 miles to get there ... worth the drive. Outstanding! More
by splesko
Employees Worked With
Joe & Ricky
December 26, 2023
SUCH A GREAT PLACE TO PURCHASE FROM. HIGHLY RECOMMEND THEM TO ANYONE. MY SALESPERSON WAS JONATHAN IS VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. LOVE MY EXPERIENCE THERE. HIGHLY RECOMMEND THEM TO ANYONE. MY SALESPERSON WAS JONATHAN IS VERY KNOWLEDGEABLE, FRIENDLY AND PROFESSIONAL. LOVE MY EXPERIENCE THERE. More
by Joe Conrad
Employees Worked With
JONATHAN JOSEPH
August 25, 2023
Our Salesman was Bransen, and he was fantastic! Very knowledgeable about our vehicle. Also extremely helpful for our situation. He explained what their process was, and he delivered our vehicle… th Very knowledgeable about our vehicle. Also extremely helpful for our situation. He explained what their process was, and he delivered our vehicle… this was very much appreciated. There was a forgotten repair they had planned on doing, and he go it taken care of right away. Also, picking our car back up and delivering it the same day. Great company to do business with! More
by Alan MacDonald
Employees Worked With
Bransen
August 07, 2023
Good customer contact and professional staff. This is the first dealer experience and I will give New Holland consideration in the future. This is the first dealer experience and I will give New Holland consideration in the future. More
by Dave S
Employees Worked With
Very personable staff.
March 06, 2023
Contacted dealership about the availability of one of their f150s and received a call back in less than an hour. Aaron was straightforward and polite. He answered all my questions and sent me everything their f150s and received a call back in less than an hour. Aaron was straightforward and polite. He answered all my questions and sent me everything I needed to make my decision promptly after our conversation. We handled most of the process over the phone and online. No waiting around or multi hour ordeal with back and forth. All that was left was to finalize the deal and pick up my new truck. By the time I arrived the truck was already cleaned gassed up and ready to go. I couldn’t be happier with Aaron and the whole team from New Holland Auto Group. More
by Brian
Employees Worked With
Aaron
