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Newport Lexus

Newport Beach, CA

4.9
1,749 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,749 reviews

May 23, 2024

No pressure - excellent service. Salesman Mr Khakoo was great to deal with and continues to follow up. More

by mlb3002011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t meet any of these people??
May 23, 2024

My wife and I were pleasantly surprised when we visited the Lexus dealership of Newport Beach. We couldn’t have asked for a better salesman from start to finish. When we arrived, Kelly had our car pulled More

by tsuarez123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Berry and a finance guy who had a spilt cup of coffee on his desk
May 22, 2024

Our salesman Vance was knowledgeable, friendly and efficient. He made the experience much easier than anticipated. More

by Hollinick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vance Remmey
May 21, 2024

I live in Texas and had been looking for a Lexus F Sport CPI. Newport Lexus was reccomended by Jerry Reynolds, the Car Pro. I got in touch with Chris Clark about a car I had seen on I seen on the internet. More

by hawaiimike.7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Summer Curry, Chris Clark
May 22, 2024 -

Newport Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Chris and Summer provided you with excellent service throughout your car-buying process. It's great that Chris helped with transportation costs and that Summer assisted with the paperwork to finalize your deal smoothly. We're glad your Lexus F Sport CPI was delivered promptly and that you're happy with your purchase. Your recommendation means a lot to us! Thank you for choosing Newport Lexus.

May 20, 2024

purchased vehicle at an interest rate I was quoted. when I got home I realized they had charged me a different rate. when I questioned this and showed them what I was quoted they basically called me a More

by glenda
Recommend Dealer
No
Employees Worked With
Mohammad Ghasemi finance
May 22, 2024 -

Newport Lexus responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 17, 2024

They were great. They made it so easy for me wash the car did everything and drove me to work and picked me up. They are the best we got More

by fnlawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 20, 2024 -

Newport Lexus responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Always great service for past ten years and great dealership culture and environment even when waiting. More

by Kevinatsgi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cordell Farrell
May 17, 2024 -

Newport Lexus responded

We are delighted to know that your experience was great! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 16, 2024

I always get excellent service at Newport Lexus. I wouldn’t take my car anywhere else. Thank you everyone at Newport Lexus! More

by ptownsend_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Nunez
May 20, 2024 -

Newport Lexus responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 15, 2024

Great Service, we trust Our service advisor. It’s a great feeling that our Lexus is maintained and kept in good running condition. Thank you Mr. Joseph Wilchex for all the care and expertise More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Wilchek
May 17, 2024 -

Newport Lexus responded

You had a great experience with Mr. Joseph at Newport Lexus. It's wonderful to hear that you trust him and appreciate the care and expertise he provides in maintaining your Lexus. Thank you for choosing us!

May 15, 2024

I always have a very good service at Newport Lexus always polite and efficient. Also I love the waiting room. More

by wmoeller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT MANZANO, Gary Kalagian
May 17, 2024 -

Newport Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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