Newport Lexus

Helpful and patient Did not try to oversell or be pushy. Very professional. Took his time to discuss a variety of details and to answer all my questions. Very professiona Did not try to oversell or be pushy. Very professional. Took his time to discuss a variety of details and to answer all my questions. Very professional! More

Top notch Our visit for service was quick and professional. Joey Wilchek went out of his way to ensure that we were taken care of. He kept us up to date with co Our visit for service was quick and professional. Joey Wilchek went out of his way to ensure that we were taken care of. He kept us up to date with completion times and was very accommodating. More

Super service Peter always makes feel like a family member of this dealership. He's very friendly, professional, and accommodating. I usually hate coming in for ser Peter always makes feel like a family member of this dealership. He's very friendly, professional, and accommodating. I usually hate coming in for service but with Peter I actually enjoy bringing my car in because he's very welcoming and I know any service will be done right in a timely manner. More

Great Always great and attentive customer service. Friendly and knowledgeable service advisors ready to answer any questions. They are very knowledgeable ab Always great and attentive customer service. Friendly and knowledgeable service advisors ready to answer any questions. They are very knowledgeable about the cars and the service they provide. Have always had a great experience at New Port Lexus. More

Greg Brawley @ Newport Lexus is Great My 68 yo aunt has been a customer at Mission Viejo Lexus for 15 years and what a mistake!!! I was helping her with her car purchase and couldn't hav My 68 yo aunt has been a customer at Mission Viejo Lexus for 15 years and what a mistake!!! I was helping her with her car purchase and couldn't have been happier with her car buying experience with Greg Brawley at Newport Lexus (or, more disgusted with Roger Mehr at MV Lexus)! We checked Newport Lexus' website, and, after prompt/awesome service online chatting (via Newport Lexus website) with Rosa for some further info, I was contacted by online manager Jeff Locastro, who was very patient and incredibly helpful as well. Jeff turned me over to Greg Brawley to set up an appt. and Greg couldn't have carried out his job better. I'm a firm believer in doing every job to the best of your ability, and Greg was a prime example of just that. He answered every question thoroughly, spoke slowly and clearly to accommodate my aunt and never made her feel pressured to make a decision or buy. In comparison to other (luxury) dealerships and overall car buying experience, Greg's kindness, knowledge, patience, and helpfulness is unparalleled. My aunt was very satisfied with the purchase of her new Lexus NX 200t from Greg and even happier with his straightforwardness, patience, and helpfulness. Yasmine Aref was also very patient and friendly, making the financial portion of the day more tolerable! Everyone at Newport Lexus—Greg Brawley, Jeff Locastro, and Yasmine Aref—were a pleasure to work with and awesome all around. Thank you all!! More

Shopping experience I was impressed with the dealership facility. Scott Cram, the sales rep did a good job on familiarization and follow up. Ray, the sales manager and I was impressed with the dealership facility. Scott Cram, the sales rep did a good job on familiarization and follow up. Ray, the sales manager and Yasmine, finance manager have also been very helpful and support as well. I'll refer my friends to the dealership for shopping for new cars. More

Great Dealership I have never had to wait long for service, always handled with class. It's just a nice place to wait while your car is being serviced. I have never had to wait long for service, always handled with class. It's just a nice place to wait while your car is being serviced. More

Greg is very reliable & friendly! Highly recommended!! Greg Brawley is extremely trustworthy and was a genuine guy to work with. He was also very helpful, he provided prompt customer service and would go o Greg Brawley is extremely trustworthy and was a genuine guy to work with. He was also very helpful, he provided prompt customer service and would go out of his way to ensure everything is all good for the customer! It was a pleasure working with Greg and I would highly recommend him to anyone buying a Lexus! More

Friendly, helpful, efficient, competent I have confidence the work done on my car will be done well. Everyone I come in contact with is friendly and helpful. I am always made to feel comfor I have confidence the work done on my car will be done well. Everyone I come in contact with is friendly and helpful. I am always made to feel comfortable. More

Great way to get the best service Always a pleasure to be at Newport Lexus for service or a car was. Friendly staff. I won't go anywhere else to have anything done. I trust the workman Always a pleasure to be at Newport Lexus for service or a car was. Friendly staff. I won't go anywhere else to have anything done. I trust the workmanship. More