Newport Lexus

Newport Lexus service department is prompt, professional and I had made an early morning appointment for regular service on our 2015 Lexus. I was in the Service Department on-time, and they began work on my car I had made an early morning appointment for regular service on our 2015 Lexus. I was in the Service Department on-time, and they began work on my car within 5 minutes. Service that was due, and a full inspection, as well as a full washing of the vehicle, were completed in a little over one hour. The waiting area was comfortable, and TVs were on for those waiting to watch regular programming. All staff members who spoke to me were friendly and attentive, as well as professional! More

100% satisfied ! Steve was grate walked thru everything 100% satisfied will be back ...for our next lexus and will be happy to deal with Steve again...Thanks... Steve was grate walked thru everything 100% satisfied will be back ...for our next lexus and will be happy to deal with Steve again...Thanks... More

Love my RX with red leather interior Worked with Scott Cram to lease my second Lexus vehicle. I currently lease a CT and was interested in an SUV. So ultimately when it came time to shop, Worked with Scott Cram to lease my second Lexus vehicle. I currently lease a CT and was interested in an SUV. So ultimately when it came time to shop,I opted for a Lexus RX 350, F sport. I came in on an afternoon to just "browse" and then a few days later, I was back to make the deal. I highly recommend Scott Cram. Love his sales style. He's calm, honest, and practical. I was able to text him throughout the entire week about my thoughts. He was never once pushy and his demeanor was trustworthy for the entirety of the car search. I appreciate the time he took in making sure I was happy and most of all, comfortable. I am now the owner of an attractive Lexus RX 350, with stunning red leather interior. WOW. Thanks again Scott. I will be back soon. Thanks for taking great care of me. More

Excellent Customer service! Peter did an outstanding job in explaining the work that would be needed and why. I was very happy with his professionalism and how courtesy he was i Peter did an outstanding job in explaining the work that would be needed and why. I was very happy with his professionalism and how courtesy he was in handling the service that I was requesting. More

The Best I paid less for an oil change here on my IS-F than i would have at a quick change "kiosk". That and the reassurance of dealership level competence? Ye I paid less for an oil change here on my IS-F than i would have at a quick change "kiosk". That and the reassurance of dealership level competence? Yes, please. More

very satisfied with my car's service My service adviser Mr. Peter Perez is truly a professional.Very knowledgable,courteous and helpful.I enjoy working with him and would strongly recomme My service adviser Mr. Peter Perez is truly a professional.Very knowledgable,courteous and helpful.I enjoy working with him and would strongly recommend him. More

Scott is A+! I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the I may have left a 4 of 5 stars for the dealership, but that is no reflection of Scott Cram. Scott is definitely a 5 out of 5 ?????????? During the purchasing process, Scott was pleasant to work with and was patient with me. Most of all even a month after purchase, he has been attentive to any concerns I may have. I have been able to text him with questions and I would get a darn near instant reply. That is service I can appreciate. I wasn't ignored post purchase, still treated with the same respect and attention as a prospective buyer. If you want a Lexus, see Scott Cram! More

Purchased Used BMW 650i Fantastic service, professionalism and integrity with Scott and Yas. I was going to purchase a new BMW until I found out they left Irvine BMW so I fol Fantastic service, professionalism and integrity with Scott and Yas. I was going to purchase a new BMW until I found out they left Irvine BMW so I followed them to Newport Lexus. Will but from them again and send referrals their way. More

Wonderful experience! Gary Kalagian made my experience in purchasing a Lexus a memorable one. Not only was he most concerned about my needs and my timeline, his patience, k Gary Kalagian made my experience in purchasing a Lexus a memorable one. Not only was he most concerned about my needs and my timeline, his patience, knowledge, and lovely personality made my first solo car purchase work for me! And as he promised, his support did not stop at the sale. Gary has been there to help me with big and small questions ever since. He cares about his clients and their needs and clearly understands best practices in customer service. I love my Lexus and highly recommend Gary at Newport Lexus. More