Newport Lexus
Newport Beach, CA
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Happy with service Andy tran and his teammate was very patient, honest, no pushy. He showed us different options w/o pushing us. We got a Lexus GS 350 2015 on a lease. V Andy tran and his teammate was very patient, honest, no pushy. He showed us different options w/o pushing us. We got a Lexus GS 350 2015 on a lease. Very happy with our decision. And Thanks to great service. More
Professional and Courteous as always. No grind,Great Place! This is the second time I have purchased a vehicle from Newport Lexus. The first time was for my wife. I was so impressed with their professionalism, This is the second time I have purchased a vehicle from Newport Lexus. The first time was for my wife. I was so impressed with their professionalism, I came back and purchased a car for myself this time. I have never met a more courteous or professional staff. From the time you walk in to the time you leave it's nothing but, How can I assist you and is there anything else we can do for you? Their team truly from management to sales want you to have the best purchase experience ever. Bill Pippin the manager is a true gentleman and easy to talk too and Jorge's product knowledge of the car I wanted to buy was excellent. Every question I had about the car and the deal was answered and I didn't feel as if I was having to grind/Haggle. Easiest car purchase I have ever made. Thanks again guys for the awesome experience! More
Great Service George (Jorge) was a pleasure to work with. He explained everything in detail and stayed in constant communication with me. He went above and beyon George (Jorge) was a pleasure to work with. He explained everything in detail and stayed in constant communication with me. He went above and beyond to make sure I was happy. I will for sure be back soon for another vehicle. More
Great experience. Helpful, quick and knowledgeable about the products. Was given everything that was promised. All around friendly atmosphere. Had a bad experien Helpful, quick and knowledgeable about the products. Was given everything that was promised. All around friendly atmosphere. Had a bad experience at Tustin Lexus and was hesitant to purchase another Lexus. More
Newport Lexus: Eddy Lin Never had an easier time at a car dealership. Eddy Lin was very welcoming, informative, professional, and made the whole car buying experience stress Never had an easier time at a car dealership. Eddy Lin was very welcoming, informative, professional, and made the whole car buying experience stress free. He really cared for me and tried to get me the best deal possible. Definitely will recommend Eddy Lin and Newport Lexus to all my friends and family! Thanks again Eddy! More
Best Car Buying Experience Ever From arrival to exit the experience was easy, friendly and fast. I felt like I was meeting with friends in a comfortable environment. The experience From arrival to exit the experience was easy, friendly and fast. I felt like I was meeting with friends in a comfortable environment. The experience of buying my new RX350 was as nice as the car itself. I can't speak highly enough of Newport Lexus and Jorge! More
2012 CT200H Jorge, showed me the perfect car an F-Sport 2012 CT200H. Then he gave my wife and I incredible service during the sell and after. Jorge, showed me the perfect car an F-Sport 2012 CT200H. Then he gave my wife and I incredible service during the sell and after. More
Excellent Service Everyone was very welcoming. I had a speedy and pleasant service. I would definitely recommend the service to all my friends and family. Thank you Jor Everyone was very welcoming. I had a speedy and pleasant service. I would definitely recommend the service to all my friends and family. Thank you Jorge for your service and answering all my questions thoroughly! More
Great Service brought me back. I was in the hunt for a certified RX 350 and when I saw an F-Sport online I sent in me contact information and was connected with Eddy. By the time I I was in the hunt for a certified RX 350 and when I saw an F-Sport online I sent in me contact information and was connected with Eddy. By the time I stopped by the Newport Lexus a day or so later the F-Sport was sold, but Eddy took a few hours exploring my other options. My kids are young now and I figured that in a few years my seating arrangement would change. Eddy took the time explaining the lease process and comparing it with financing new and certified options. I left that day not getting a car, but told him I would be back with my wife. I took that night to looking around to check all of the dealers inventory and found a white with black interior at another dealership. I was tempted just to go down the other dealer and start the process again there. Needless to say I did not and went back to Eddy because of the service and the time he spent with me going over my many options. A few days later I showed up with wife to let her choose the color. She ended up on a brand new White and tan RX 350 and has not regretted her one bit. It is a great car, even if I have only been in it once since we got it. With so many dealer options around me I could have went to 5 or 6 different places to get the car for my wife. But I am so glad I went to Newport Lexus. The experience of buying the RX was hands down the best dealership buying experience I have ever had. And that even includes MB dealers. The time Eddy spent with my wife going over all of the details of the cars was a great plus. And I can't forget... The bow!! Paul in the finance department was also great and thoroughly explain my options while keeping the process moving. Paper work is never fun, but he kept things going while still making it a personal experience. I can't say enough about my experience, I will definitely be back. More
Gary Kalagian / Sarah Engel @ Newport Lexus - 5 stars!! This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. This was my second purchase experience at Newport Lexus, and this purchase was even better than the first - the first of which already set a high bar. From start to finish, I was treated with respect as a client, and not a quick commission to get through the gate like some other dealerships are notorious for. Both Gary and Sarah were extremely knowledgeable about their product and were able to address all of my questions and concerns. As for the facility, it is top notch. When time came to buy the car I was looking at, I had no choice but to bring my family (two young boys) with me. While the showroom is pure class, make no mistake - it is totally practical from a young family's perspective. There was an area with a train table, as well as a (free) arcade room that was practically sound-proof. As parents that are cognizant of just how loud and impatient kids can get sitting around, this was a total relief and the boys had a great time. In fact, they've since asked if they can go back! Lastly, pricing was completely transparent and fair for the CPO vehicle I was looking at. Negotiations were straight-forward and low pressure. I was provided with a total line-by-line itemized sheet. In short, best purchase experience I've ever had. You can't go wrong with Gary and Sarah at Newport Lexus. AAA-rated. More