Newport Lexus
Newport Beach, CA
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Simply the Best Experience Working with Jorge Urquidez made the car-buying experience very pleasant. He is knowledgeable and took the time to explain all the functions of the ve Working with Jorge Urquidez made the car-buying experience very pleasant. He is knowledgeable and took the time to explain all the functions of the vehicle. We never felt any pressure from him to buy the vehicle, and we never felt like he was in a rush to move on to the next customer when we told him that we needed some time to think about our decision. When we did purchase the car, he made sure the car was ready and took the time to adjust the settings of the car for us before we left the dealership. He has kept in touch to see how things are going with the vehicle; he is very efficient in responding when I send him a text, asking him a question about my car. I would highly recommend working with Jorge if you are looking to purchase a Lexus. Overall, a really great experience! More
What A Nice Experiece Meeting and working with Jorge Urquidez was wonderfull as he explained all the good things attached to a Lexus SUV and still helps me. My 13 year old Meeting and working with Jorge Urquidez was wonderfull as he explained all the good things attached to a Lexus SUV and still helps me. My 13 year old car did not have any of the bells and whistles available today. More
Excellent Working with Jorge was great for us, very easy and very simple process. Jorge was very helpful and friendly, look forward to working with him again. T Working with Jorge was great for us, very easy and very simple process. Jorge was very helpful and friendly, look forward to working with him again. Thanks! More
Great Experience It's never pleasant buying a car from a dealership, but Gary changed all of that. It was the best experience I ever had buying a car from a dealer shi It's never pleasant buying a car from a dealership, but Gary changed all of that. It was the best experience I ever had buying a car from a dealer ship, and couldn't of went any smoother. I will definitely be back, and will recommend my friends to Gary when buying a car. More
Finally Gary K made the process a pleasant experience. I am counting on him for continued assistance.This is my second car purchased from Newport Lexus. Gary K made the process a pleasant experience. I am counting on him for continued assistance.This is my second car purchased from Newport Lexus. More
Grateful for Newport Lexus Elizabeth Locastro and Craig Jones, what a perfect team. I searched for a car through the internet for weeks and happen to stumble upon a great deal f Elizabeth Locastro and Craig Jones, what a perfect team. I searched for a car through the internet for weeks and happen to stumble upon a great deal from Newport Lexus. Quite frankly I was NOT looking for a Lexus however, once I clicked my interest on the internet site, Elizabeth contacted me immediately by phone, super friendly, extremely informative and not pushy. She followed up with additional information via email that was easy to follow. Because of her customer service and all the information she provided to me about the additional warranties I decided to make the hour drive to Newport Lexus. I was met by Craig Jones and he was so easy to work with and made sure I understood everything with no complications. The process was smooth and I feel like a winner because I believe I am walking away with a great deal. That makes me loyal to a fault. Great Job Newport Lexus for providing me with a great car buying experience. More
Great Experience Gary was great! We were not expecting to buy a car when we were visited the dealership, but in the end, we could not be happier. Thanks Gary, you mad Gary was great! We were not expecting to buy a car when we were visited the dealership, but in the end, we could not be happier. Thanks Gary, you made it very easy and a lovely experience. More
Great Experience! What a great experience! We worked with Chris Clark, Sales Manager, and can't be more pleased with our experience. Everyone was very professional and What a great experience! We worked with Chris Clark, Sales Manager, and can't be more pleased with our experience. Everyone was very professional and service oriented. It was my best experience with buying a car...and I have had many! I will buy all of my future cars from this dealership and would encourage everyone to ask for Chris Clark. He took his time explaining and setting up my Lexus, which we did not get at our previous Lexus dealership. You won't regret it and will enjoy his British background. More
Oh Happy Day! Such a wonderful experience & Craig Jones certainly changed my perspective on used car shopping. After months of enduring the typical "used car sales Such a wonderful experience & Craig Jones certainly changed my perspective on used car shopping. After months of enduring the typical "used car sales person", I followed my sister's advice & contacted Craig Jones. Right from our very first phone conversation, I felt comfortable that he wasn't just trying to sell me "a" car. Craig was actually trying to find "my" RX 350 AWD. He was upfront, honest, knowledgeable & listened to my wish list. Well, my wish list was fulfilled last Saturday and I am one happy girl. Craig, along with Elizabeth Locastro, Sarah Engel & Mike McCann, have been wonderful to work with and an asset to Newport Lexus. Again, it was a wonderful & refreshing experience. Sincerely, Janet Dewhirst More
Newport Lexus Our second time purchasing from Newport Lexus and it was another great experience. Customer service seems to always be their priority. We are excited Our second time purchasing from Newport Lexus and it was another great experience. Customer service seems to always be their priority. We are excited of our new purchase. More