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Newport Lexus

Newport Beach, CA

4.9
1,726 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,726 reviews

July 10, 2014

Toru and Porena Horimachi I came to see Mark Marino per Tora's referral. I did lease my last Lexus from Tony, who is on medical leave. Mark and Hugh were to the point with no More

by Porena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Also Kim (Asian lady), Hugh, Mark, Mark Marino
Jul 14, 2014 -

Newport Lexus responded

Hi Porena, Thank you for taking the time to leave a review. Mark and Hugh are great people and I will be sure to discuss your review with them and the rest of our associates. We hope you enjoy your new Lexus and look forward to a long term relationship with you. A.J. D’Amato 949-477-7001 ajdamato@newportlexus.com

July 10, 2014

Fantastic Experience at Newport Lexus! Hugh and his team exceeded mine and my parent's expectations. He is a consummate professional: friendly, knowledgeable and thorough. I a very happy l More

by mjllerid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 14, 2014 -

Newport Lexus responded

Hi mjilerid, Thank you for your positive comments and business! Hugh is a great asset to our team. Congratulations on your new vehicle and we can't wait to see you for your first service appointment. A.J. D’Amato 949-477-7001 ajdamato@newportlexus.com

July 01, 2014

Best Dealership I have ever seen! "Best Buying Experience Ever! My wife and I have worked in the industry our entire lives yet never have seen this level of customer satisfaction. Phil More

by JohnSteerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil (Internet/Fleet)
Jul 10, 2014 -

Newport Lexus responded

Hi John, Thank you for your kind words about your experience at our dealership. It is a pleasure to hear that Philip and the rest of our staff were very hospitable and made your visit to Newport Lexus a pleasant one. Congratulations on your new Lexus and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

June 30, 2014

title "shooter" was absolutely great! his level of "customer service" should be written in training manuals. Scott in finance was very friendly and persona More

by eugene7588
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Jul 01, 2014 -

Newport Lexus responded

Hello Eugene, I'm very glad to hear that Scott provided a comfortable car buying experience. I hope that you are enjoying your new Lexus and we look forward to seeing you for your 1st service visit. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 30, 2014

Top Purchase Experience! Happy owner of RX350 Bob Minton is my sales person and he is extremely helpful and professional. He made sure I was completely comfortable with my purchase. Being a first More

by john0213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2014 -

Newport Lexus responded

Hello John, Thank you for taking the time to share your recent experience with Bob. It's a pleasure to hear that he provided you with excellent service and helped you feel comfortable with your Lexus RX purchase. Thank you for the recommendations to your family and friends and we hope that you are enjoying your Lexus RX 350. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 23, 2014

Lexus RX 350 I am so happy and feel that I pick the right vehicle for me, and thanks to Hugh and Norm provided me such a good and excellent services. I believe th More

by Phung92704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 24, 2014 -

Newport Lexus responded

Hi Phung92704, Thank you for taking the time to share your recent experience with Hugh and Norm. It's a pleasure to hear they provided you with excellent service and helped you feel confident with your Lexus RX purchase. We can't thank you enough for review and hope that you are enjoying your Lexus RX 350. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 19, 2014

Great experience The salesman helping me (Bob Minton) provided outstanding service. He made car buying easy, fast, and enjoyable. Bob quickly answered my detailed ques More

by TimVoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 20, 2014 -

Newport Lexus responded

Hi Tim Voo, Thank you so much for sharing your car buying experience with us! It's great to hear that Bob was so helpful and we are proud of the contribution he makes to our team. I will make sure to share your review with not only Bob but out entire staff. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 17, 2014

Best car buying experience ever One of the best experience in car shopping and eventual purchase. Many thanks to our salesman Andy Tran! As matter of fact my sister and her husband More

by NikkiB.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Tran
Jun 18, 2014 -

Newport Lexus responded

Hi Nikki, Thank you for taking the time to share your recent experience with Andy. It's a pleasure to hear that he provided you with one of the best car shopping experinces. We can't thank you enough for recommending our dealership to your sister and look forward to working you again. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 17, 2014

New car with trade in. We love this dealership! Although the car washes and free airport parking are a bonus, there's no substitute for good dealer service. We traded in o More

by Superstu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Jun 17, 2014 -

Newport Lexus responded

Hello Superstu, It's a pleasure to read that Shooter provided you one-of-a-kind service and was able to get you the best deal throughout the entire trade in process. I hope you're enjoying your ES300h and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President and Owner (949) 477-7001 ajdamato@newportlexus.com

June 10, 2014

The most amazing experience! Bob made this experience pleasant and memorable and proved that dreams do come true! Will for sure recommend people to come to him at Newport Lexus! More

by Annaevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 11, 2014 -

Newport Lexus responded

Hi Anna, Thank you for your kind words about your experience at our dealership. If you have any questions or concerns in the future, please feel free to contact me any time and we look forward to working with you again in the future. Best Regards, A.J. D'Amato President & Owner (949) 477-7001 ajdamato@newportlexus.com

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