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Newport Lexus

Newport Beach, CA

4.9
1,749 Reviews

3901 MacArthur Blvd

Newport Beach, CA

92660

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Showing 1,749 reviews

October 13, 2017

Great Experience Nasser is a great specialist, ready to explain everything at any time. Newport Lexus will help you to buy a car and to drive it at the same day even i More

by mozal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nasser Naderi
Oct 16, 2017 -

Newport Lexus responded

Hi Mozal, Nasser is an all-star and it's no surprise to see that he took great care of you. We'll be sure to share this review with him and our team and should you ever need anything, please let us or Nasser know. Here to help! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 13, 2017

Amazing Experience I went straight to Lexus with my friend last Saturday, and it was an great experience with Mr. Shooter. We went through the whole buying process effic More

by austinviel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter, Anita Rami
Oct 13, 2017 -

Newport Lexus responded

Congrats on your new car, Austin and welcome to the Newport Lexus Family. Shooter is a great asset to us here and it's no surprise to see that he made sure you drove home happy. We hope your new Lexus is treating you well and should you ever need anything, please don't hesitate to let us or Shooter know. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 12, 2017

Best car buying experience we've ever had! We are pretty thorough shoppers whenever we make a major purchase like a car so when we first visited Newport Lexus we had already been to probably 10 More

by Donna - Mission Viejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Shooter" Schuetter
Oct 13, 2017 -

Newport Lexus responded

Wow! Thanks so much for this amazing review, Donna! We're ecstatic to see that Shooter helped provide you with an experience you couldn't receive elsewhere! We'd like to welcome you to the Newport Lexus Family and we look forward to working together for years to come! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 12, 2017

I have been using Newport Lexus to service my car since 2004 I have 185,000 miles on my 2005 RX330. I love my car and Newport Lexus keeps it running in top shape. Angie Gooding was my service representative fo More

by Kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lara
Oct 13, 2017 -

Newport Lexus responded

Hi Kathleen, It's a team effort here and we're so happy to see that our team works hard to provide you with the world-class service people have come to expect from us here. We hope your RX 350 is running just like new and we can't wait to see you at your next service visit. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 12, 2017

Exceptional Service The service I received was exceptional! Not only did Youssef promise to stay within my financial budget and get me the vehicle of my choice, he deliv More

by Leticovar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khaligh, Fardad, Youssef Al-Moussawi
Oct 12, 2017 -

Newport Lexus responded

Thank you so much for both this 5-star review and your business. We couldn't be more pleased to see that Youssef and Fardad worked together to provide you with the best car-buying experience possible. We hope you're loving your new Lexus and we're looking forward to working with you for years to come. See you at your first service visit hopefully! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 08, 2017

The best experience ever when buying or leasing a car. Alli was without question, the best sales Representative I have ever dealt with. Smart, knowledgeable and personable. He deserves the the respect of h More

by joesilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MOALLEM, MOHAMMAD
Oct 09, 2017 -

Newport Lexus responded

Hi Joe, Ali is an all-star and it's no surprise to see that he went above and beyond to ensure that your experience here was a great one. We'll be sure to share this with him and our team and we thank you for this tremendous review. Looking forward to helping you again soon. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 08, 2017

Buyer I have never met any saleman as good as him. He is extramky helpful and positively is honest. I will recomment to my friends and relatives. Anton Vo More

by Scm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Youssef Al-Moussawi
Oct 09, 2017 -

Newport Lexus responded

Thanks Anton! So happy to see that Youssef took great care of you and provided you with the world-class service people have come to expect from us here. We hope you're loving your new Lexus and we can't wait to see you at your first service visit! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 06, 2017

Not happy with this dealer as they do not keep their word This dealer agreed to buy my car back after a moldy smell was discovered a few days after driving. They went back on their word. More

by Dayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Pippin, Tony D'Amato, Emma Maxwell
Oct 06, 2017 -

Newport Lexus responded

Hi Dayna, We're disappointed that you've been experiencing this odor in your vehicle. Your vehicle passed Lexus' 161 point certification inspection and had no odor at the time of sale. We've offered to eliminate this odor at no cost to you using a company we do business with, as well as offered to replace all cabin filters at no cost but you've declined these services. If you're interested in either of those services right now, please contact me and I can get you set up with a time to bring your vehicle in. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

Oct 06, 2017 -

Dayna responded

Hello Tony, I would rather that you keep your word and buy the car back from me. The smell is too overwhelming. It makes me feel like this dealership is not trustworthy if you don't keep your word.

October 03, 2017

Great costumer service,friendly staff A+, made me feel welcome! The manager called me the very next day to make sure everything was good. Clean! More

by bbdbdd2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Canaan, Anita Rami
Oct 03, 2017 -

Newport Lexus responded

Thank you for both this great review and your business. Abe and Anita are both great assets to us here and it's no surprise that they made sure you received the quality service that you deserved. We appreciate you stopping by and if you ever have any questions, please let us know. We're here for you. Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

October 02, 2017

Great experience! It was was such a great experience in finding the right SUV for my husband and me. Mo Qureshi was very professional, very informative, so polite and More

by wendy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Qureshi
Oct 03, 2017 -

Newport Lexus responded

Hi Wendy, Congrats on your new SUV and welcome to the Newport Lexus Family. It's our goal to provide our customers with top-notch service and we're happy to see that Mo and Matt provided just that. We hope your new Lexus is treating you well and we hope to see you soon at your first service visit. Take care! Best Regards, Tony D'Amato General Manager tonydamato@newportlexus.com (949) 477-7088

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