Newport Lexus
Newport Beach, CA
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Sales manager Ali Moallem is great I live in Los Angeles, had gone to few nearby dealers but it seems that my business did not matter to them. Finally, I drove 50 miles to Newport Beac I live in Los Angeles, had gone to few nearby dealers but it seems that my business did not matter to them. Finally, I drove 50 miles to Newport Beach Lexus, got a car I wanted. Dealers always have their selling strategies, of course, but what really matter to me is the customer service and this is why Ali at Newport Lexus has provided an excellent service. When I had a complicated situation with my trade in car and financial service, Ali made all hassle free solutions. He is the only one who devoted time to deliver the service, he is also attentive to follow up on customers about their new car. I must say, as English is my second language, I am lucky to have Ali as my Lexus sales, its worthy for me to drive 50 miles for his excellent service. Thank you, Ali Moallem, sales manager of Newport Lexus. More
Steve is the man! I came in a purchased a IS 200t FSport and Steve was awesome to work with. He made our time at the dealership (which can be a very grueling process) e I came in a purchased a IS 200t FSport and Steve was awesome to work with. He made our time at the dealership (which can be a very grueling process) easy and comforting. He worked with us on every aspect of the buying process. I am happy I met Steve and was able to buy my first car. Thanks again Steve. More
Quick and professional Shooter was very professional and warm welcome. Help me to buy car quick with my expectations price. I would love to come back again to this dealer. Shooter was very professional and warm welcome. Help me to buy car quick with my expectations price. I would love to come back again to this dealer. More
Mo is a true professional gentleman. We stopped in to look at a new RX to replace the one we were currently driving even though we knew weren't going to buy for another month or so.. Mo w We stopped in to look at a new RX to replace the one we were currently driving even though we knew weren't going to buy for another month or so.. Mo was incredibly helpful and took the time to answer all our questions as well as to explain why we would love the features on the new RX. He was never pushy or schmaltzy but instead was pleasant, knowlegable and very professional....and he treated my husband and I as equal partners in the decision making process. We asked that he give us a week before he called for a follow up and that is exactly what he did. We then told him it would be about a month before we would purchase because we had a few trips planned and again asked that no one call us during that time. Mo made sure that no one did. When we returned from our trip, we set up a time to meet and we were again impressed with the time that Mo took with us. He was straight forward and never made the experience feel like a typical car buying experience. We would highly recommend Mo for anyone looking for a pleasant and professional car buying experience. More
Great sales and service! My husband and I called Mr. Ali Moallem from Lexus Newport yesterday and mentioned that we will like to get a new CT 200, then we got the car with my My husband and I called Mr. Ali Moallem from Lexus Newport yesterday and mentioned that we will like to get a new CT 200, then we got the car with my favorite color and everything that we request this afternoon, the car is in our garage now!:-) We have great experience to deal with Mr. Moallem since 2014, his sincerely and knowledge bring in a great sales skill to his customers! More
Wonderful Experience Ali was very professional and had an amazing knowledge about the product he was trying to sell. Impressed with the way he handled his customer, and w Ali was very professional and had an amazing knowledge about the product he was trying to sell. Impressed with the way he handled his customer, and with his expertise. It was a wonderful experience and I was satisfied 100% in every step I went through. More
Quick, painless, and personable Newport Lexus works as a team well to take care of me with no pressure, but offered important information to make a good decision. Thanks! Newport Lexus works as a team well to take care of me with no pressure, but offered important information to make a good decision. Thanks! More
Very bad customer service On Monday May 29.2017 I went to a Lexus Newport Beach I want to buy a Lexus LS 460 2014 the customer service was really bad no help no communication I On Monday May 29.2017 I went to a Lexus Newport Beach I want to buy a Lexus LS 460 2014 the customer service was really bad no help no communication I want really buy a car for $46,000 cash the Lexus LS 460 2014 Gavin More
Family takes care of Family If you want the best experience and well welcomed Lexus dealership this is it. Ali, hardest working sales consaultent I've ever met. Couldn't ask for If you want the best experience and well welcomed Lexus dealership this is it. Ali, hardest working sales consaultent I've ever met. Couldn't ask for anything else from this dealership and the hard working people at Newport Lexus. More
Service From telephone reception to sales to service, Newport Lexus and its people are the best. They make buying a new car a real pleasure. Thank you From telephone reception to sales to service, Newport Lexus and its people are the best. They make buying a new car a real pleasure. Thank you More