Niello Volkswagen - Service Center
Sacramento, CA
850 Reviews of Niello Volkswagen - Service Center
My two year inspection was done perfectly from the time I walked in the door until I picked up my car at the time I expected it. I was surprised that there was no charge for replacing the cabin filter as man walked in the door until I picked up my car at the time I expected it. I was surprised that there was no charge for replacing the cabin filter as many people on the USA ID4 Facebook site indicated they had to pay to get there’s replaced. Great job everyone at Niello VW More
My experience was excellent, and I felt confident in the work that was done the future work recommendations from Travis. work that was done the future work recommendations from Travis. More
Both service reps were outstanding and a pleasure to deal with. Will definately return with all our future needs. Thanks, with. Will definately return with all our future needs. Thanks, More
Not impressed with service department. Expected better communication and effort from service department. I feel as though they did not attempt to work with warranty company in order to bil Expected better communication and effort from service department. I feel as though they did not attempt to work with warranty company in order to bill at a higher rate. More
The staff is always polite and helpful, even once when I didn’t have an appointment! didn’t have an appointment! More
Good experience all around. The window problem was not fixed . All others were fine thanks The window problem was not fixed . All others were fine thanks More
This dealer ship has been there for me very helpful and knowledgeable courteous and kind knowledgeable courteous and kind More
It has been a pleasure to have my car serviced by the Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology Niello Volkswagen staff.Matt Wirth has been exceptional. He encourages my questions in a patient manner and explains how to use the newer technology safely and more efficiently. I had a recent recall on my car and Matt took care of it very efficiently and promptly. He has also gone out of his way to help me coordinate my phone with my car. More
The Service Department personnel and customer service is outstanding as evidenced by my responses to the survey questions. outstanding as evidenced by my responses to the survey questions. More
Had my atlas in to fix an issue with the passenger air bag. It took over a day and I was offered a loaner. Brent was great and kept me informed along the way. The loaner was great but happy to have my car bag. It took over a day and I was offered a loaner. Brent was great and kept me informed along the way. The loaner was great but happy to have my car back. Thanks for the free car wash! More