Will Gwaltney III
Will Gwaltney III at Niello Volkswagen
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Will Gwaltney III

Business Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.6
18 Reviews

Dealership Experience

2 yrs, 7 mos

4.6

18 Reviews

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18 Reviews of Will Gwaltney III

May 17, 2024

Dealership Rating
Employee Rating

Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. More

by LAURIEPABLO88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Niello Volkswagen responded

Thank you so much for your kind words, Laurie, and for taking the time to leave us this wonderful feedback! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

May 17, 2024

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Employee Rating

Jose was a phenomenal sales person. There was no pressure, he was very patient and very knowledgeable. More

by LAURIEPABLO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 20, 2024

Niello Volkswagen responded

THello Laurie: hank you so much for choosing Niello Volkswagen! Please let us know if we can be of any more assistance. Scott Russo General Manager srusso@niello.com

May 10, 2024

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Employee Rating

Very kind professional and got an amazing deal great customer service. Salesmen was very knowledgeable regarding vehicle. More

by JAVIERGONZALEZ197477
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Niello Volkswagen responded

Javier, Thanks for your feedback on your recent visit to Niello Volkswagen. It's great to hear that we were able to assist you and that you had such a positive service experience. Scott Russo General Manager srusso@niello.com

May 05, 2024

Dealership Rating
Employee Rating

Brandon's knowledge of sales and tax reciprocity with other states gave us the incentive to decide to purchase our vehicle. Thank you, Brandon. More

by DWSCHMIDT_1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Balassi , Terry Conway our sales representative

May 05, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo General Manager srusso@niello.com

April 28, 2024

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Employee Rating

Our sales person was spectacular, did a great job of investigating what we were looking for and what our needs were and then demonstrating what we were looking for. He took the time to explain the vehi More

by mekooken1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga

Apr 29, 2024

Niello Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Scott Russo General Manager srusso@niello.com

April 08, 2024

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Employee Rating

Great experience from start to finish! We own 3 VWs and have always been taken care of with the folks here. Jose was very polite and patient with all our questions and Will was super chil More

by beckeoneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano

Apr 08, 2024

Niello Volkswagen responded

It's great to hear that Jose was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 23, 2024

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Employee Rating

I love this dealership everyone that helped were very welcoming and friendly I appreciate great customer service ! More

by BYOM2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga , Spencer

Mar 24, 2024

Niello Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 09, 2024

Dealership Rating
Employee Rating

It took me months to get the key that I was told certified vehicles get. I was told it’s actually requirement. I had to call multiple times, and people kept ignoring me and not returning my calls a More

by KRISTINA
Recommend Dealer
No
Mar 14, 2024

Niello Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kristina, and hopefully, we can get to the bottom of this. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 28, 2024

Dealership Rating
Employee Rating

This was the best car buying experience I've had. Terry and Will were super helpful, available, kept consistent communication, and they really saw my goal and made it happen. I purchased a 2019 eGolf More

by VICTORIA81OLSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Terry

February 26, 2024

Dealership Rating
Employee Rating

The customer service was fantastic. Logan and everyone else were attentive and nice. I definitely recommend this dealer. More

by MASCORRO7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Logan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com (916) 359-9927

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