Nissan of Bakersfield

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Nissan of Bakersfield:
My car was traded in on May 29, 2009. There was a balance of approximately $4,500 still outstanding on the trade-in. The payment due-date was June 5---plenty of time for Nissan to pay off the balance as agreed. Nissan of Bakersfield did NOT pay off the car until July 3---yes, that is correct, July 3, and now I have a negative report on my credit. From June 14 on, I was assured that payment was being forwarded to the lender, and I would NOT need to worry about my credit rating. WRONG!!!! I have contacted an attorney, Nissan Corporate, and my next stop is the local media. This is outrageous!!!!!!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Nissan of Bakersfield:
My husband and I both like Nissan cars, however if you want to buy a Nissan I would suggest you travel to another Nissan dealer. Nissan of Bakersfield is managed by a foriegner who is unethical, and has no idea of American values.

We purchased a brand new 2007 Nissan Quest in 7/2007. Despite being a new vehicle, it was mistreated while sitting on the dealer lot. There were numerous scratches in the paint, the headlight was very scuffed, and the interior had several large grease stains in the carpet.

After making the decision to buy the Nissan Quest, it took a total of 3 days and more than 8 hours to complete the transaction. Despite being "pre-approved" by our ban prior to our arrival at Nissan, we were still made to wait for hours. We encountered deceptive business practices.

Upon driving our new car home we did not have all the accessories that came STANDARD with our car such as: 2 keys, 2 keyless entry remotes, the
cordless headphones for the DVD, DVD remote. We waited weeks for these items.

The "new car detail" was a failure! We left our car with Nissan for 5 days to have the scratches in the paint fixed, interior stains removed.
After 5 days I returned to pick-up my car to find only 1 scratch had been fixed. While fixing only 1 scratch on the driver door (ignoring the rest) paint thinner was splattered on the window.

I had to return another time to have the interior stains removed.

Another trip was required to fix the driver window, and replace the scuffed haedlight.

There was another attempt to fix the scratches in the paint, but it only resulted in more damage. While some scratches were fixed, other scratches were made. We took our car to the dealer with 1/4 tank of gas, and it was returned to us on empty with the gas light on. I had to drive to the gas station to buy fuel, but the fuel release button was not working, so I had to have it towed back to Nissan.


According to Nissan the fuel tank release button fuse was not plugged in after fixing the window.

Unfortunately, while plugging the fuel release button back in, the mirror on the driver door came loose and it was impossible to use the norror due to the intense shimmying.

Returning to Nissan was required to have the mirror fixed.

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