Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buy back program On Aug. 2, 2015, I had received a phone call from Gardena Nissan (just outside of LA) from where I purchased my 2012 Sentra. The gentleman on the phon On Aug. 2, 2015, I had received a phone call from Gardena Nissan (just outside of LA) from where I purchased my 2012 Sentra. The gentleman on the phone stated that I was eligible for Nissan's buy back program. He further stated that if I brought my car into any Nissan dealership they would buy my car back from me and put me into an Altima for a cheaper monthly payment then what I'm paying now ($400). I told the gentleman that I live in Sacramento now and wouldn't be able to make to him. He stated, "No worries...you can go into any Nissan dealership and they will look you up and see that you're part of a selected few". On Aug. 5, 2015, I had an appointment with Laura. She was very professional, nice, and helpful. She showed me four or five cars and gave me a honest option on each. I mentioned to her that I was apart of the "Nissan buy back program". She said that she would let her manager know. When it came down to running number on two vehicles I was interested in (Altima, Rogue) the numbers were not coming back to my liking. Laura then went to management for assistance. Manger Sang came out and gave his sales pitch, which was subpar. I asked him multiple times about the buy back program. He ignored me. He appraised my car at $7000, so I asked him again, "Where am I at with the buy back program"? He declined to acknowledge my question. I asked him at what APR was the loan he was trying to get me into. Sang again ignored me. I felt disrespected by Sang and felt as though he profiled me. I've been around sales and know how sales work. I'm an educated man and couldn't believe how Sang treated me. To make matters worse.....a week or so later I started receiving denial letters from banks for which Sang attempted to get my loan approved for. The letters started coming in under the name of "Michael Cook". My name is Melvin Cook. I clearly wrote my name down for Laura and Laura knows my name. Just another example of how Sang was unprofessional and not paying attention to detail. More
made car buying a breeze My husband and I called late in the evening on a Thursday night hoping to leave a message about a used car we found on line. We were surprised when J My husband and I called late in the evening on a Thursday night hoping to leave a message about a used car we found on line. We were surprised when Joshua Williams answered and was able to answer our questions. We drove 2.5 hours and bought the car from Joshua. We were so thankful that he and everyone else we dealt with was professional and exceptionally helpful. We had been to a couple other dealerships looking for cars and really appreciated the difference at Elk Grove Nissan. Thanks for making a very long day pleasant. If he has access to the next car we want, we would return to do business with Josh again. More
First time buyer Very nice people! Really impressed on their service. They absolutely know how to take good care of customers. I'm a fresh grad and it's my first time Very nice people! Really impressed on their service. They absolutely know how to take good care of customers. I'm a fresh grad and it's my first time buying a car, I was with my aunt and my uncle and they gave us a really good deal. Good job Nissan of Elk Grove! Keep up the good work! More
Highly recommendable dealer Anthony really helped us in giving the best deal. Very professional and was able to address all our concerns. Manager Warren and finance department, J Anthony really helped us in giving the best deal. Very professional and was able to address all our concerns. Manager Warren and finance department, Joe Luiz were helpful as well. When we were not satisfied on how the car was cleaned, Anthony was apologetic and had the car cleaned immediately. Keep up the good works! More
Blown Away From start to finish, Tyler and Jaik were able to help me out tremendously. Jaik was the one who actually showed me the vehicle, while Tyler was there From start to finish, Tyler and Jaik were able to help me out tremendously. Jaik was the one who actually showed me the vehicle, while Tyler was there to talk with me about pricing, features, etc. I could not have asked for a better experience. This is my first time purchasing a car, but they made it as easy as I could possibly imagine. I would definitely recommend these two as a first point of contact when it comes to referring others to this dealership. More
Awesome Experience Anthony Glover contacted me soon after entering my information online. He was very personable and made my family and I feel comfortable and relaxed. Anthony Glover contacted me soon after entering my information online. He was very personable and made my family and I feel comfortable and relaxed. He worked very quickly to expedite the whole car-buying experience as we all know that it can be a very lengthy process. Angelo Montinola was very patient and remained very pleasant when trying to work his magic when it came to the financing portion. Joe Luiz was very amiable while working swiftly to get us on our way into our new vehicle. I would definitely recommend buying a care from here. Thank you for a great experience!! More
Brand and dealership you can trust My brother has bought nothing but Nissan brand vehicles since returning home from service in 1996. I went to test drive a Nissan Pathfinder with my Fa My brother has bought nothing but Nissan brand vehicles since returning home from service in 1996. I went to test drive a Nissan Pathfinder with my Family because brother has always been in a reliable vehicle since becoming loyal to this brand. Not only did my wife and I love the SUV... we experienced a hassle free environment at Elk Grove Nissan. More
Wonderful Experience! I had the most incredible experience at the Elk Grove Nissan Dealer. Tommy Davis was very professional, very knowledgeable, friendly and helpful. He I had the most incredible experience at the Elk Grove Nissan Dealer. Tommy Davis was very professional, very knowledgeable, friendly and helpful. He took time to show me the various features on my new Altima and how they operate. Thanks Tommy you are the Best. I shared my experience with by brother, he now wants to purchase his car from Elk Grove Nissan Dealership. More
A unique car buying experience I used AARP auto buying program. I was given Anthony Glover's name at the dealership. Anthony got back to me asap. When my husband and I walked into I used AARP auto buying program. I was given Anthony Glover's name at the dealership. Anthony got back to me asap. When my husband and I walked into the dealership we were braced for typical car sales rep. Not so. Everybody greeted us nicely no pushy sales. This is the way to buy a car. Anthony was great. Never once felt like I have to get out of here. I highly recommend buying a car here. More
Excellent experience. Everything went smoothly. This is the second car I have bought from Nissan of Elk Grove. Same as last time but I got an even better deal this time. Everything went smoothly. This is the second car I have bought from Nissan of Elk Grove. Same as last time but I got an even better deal this time. More