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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
770 Reviews

770 Reviews of Nissan of Fort Myers - Service Center

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November 02, 2021

Just had an oil change and a car wash. The service rep was very helpful and courteous. More

by DCENTRY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Nov 05, 2021 -

Nissan of Fort Myers responded

Hi Dcentry71, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

November 01, 2021

The oil change is always fast and the people are always courteous. The man also informed me of up coming needs to be prepared for! More

by TOMMIENOTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Nov 02, 2021 -

Nissan of Fort Myers responded

Tommienotter, we're happy you found our staff to be so supportive during your experience here at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 31, 2021

Dealership is highly disorganized and their attention to detail is extremely poor. Only one that actually spoke to me and made me feel valued was the manager. At this point I will never bring my car for ser More

by Meg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joventino zamarron
Nov 17, 2021 -

Nissan of Fort Myers responded

Meg, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 31, 2021

Great communication, friendly, knowledgable. They do not try to push unnecessary thing at you. Accurate on time frame. More

by BRIAN1873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Nov 02, 2021 -

Nissan of Fort Myers responded

Brian1873, we are glad we could help! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 31, 2021

The service is always good. They are polite and make you feel comfortable. I have been a customer for more than 20 years. More

by LILLARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joventino, Michael Spinazze, Elijah "Jimmy" Epps
Nov 02, 2021 -

Nissan of Fort Myers responded

Hi Lillarl! We're so happy we were able to help you out! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 31, 2021

Thank you for your awesome service you are the best in the USA all best More

by AUSTINJEREMYHURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spinazze, Elijah "Jimmy" Epps, Rose Sansone
Nov 02, 2021 -

Nissan of Fort Myers responded

Thank you for taking the time to let us know how we did. We hope you have a great day! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 30, 2021

I went there 2 weeks after i bought the used car bc the radio went completely blacked out and also the front sensor light keeps coming on. I was told that a new radio was being ordered for my car and that More

by JODI_MOMMY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lazer
Nov 16, 2021 -

Nissan of Fort Myers responded

Has your issue been resolved? Peter J Stratton BDC Director Sutherlin Nissan of Fort Myers 239-308-1306

October 30, 2021

Jove, service advisor, is truly an excellent example of an honest, straight forward person and an excellent communicator. And we feel the same about Armstrong who sold us the car in July. More

by DWLESTER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jove, service advisor, Armstrong Chutkan
Nov 01, 2021 -

Nissan of Fort Myers responded

Dwlester7, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 30, 2021

Service took twice as long as expected and your waiting area needs a major makeover!! More

by RICHARDSONMARYL
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Nov 01, 2021 -

Nissan of Fort Myers responded

Hello Richardsonmaryl, thank you; we appreciate your feedback! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 30, 2021

The service was fine. The girl at the service counter was wonderful. But I believe this should have been caught in the certificated inspection. My car sat here all summer and then the hose is bad?? Reading f More

by JIMCHICOLEESR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Credit guy was terrible!!, Elijah "Jimmy" Epps
Nov 17, 2021 -

Nissan of Fort Myers responded

Jimchicoleesr22, we're disappointed to hear of the negative experience you had at our location.

Nov 17, 2021 -

JIMCHICOLEESR22 responded

Your response is your disappointed but were not going to do anything about it . You certifying a used cars means nothing. Please stand by what you are selling!

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