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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
738 Reviews

738 Reviews of Nissan of Fort Myers - Service Center

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June 07, 2018

Angelo is awesome! Angelo set us up an appointment quickly. He contacted us promptly to explain what needed replaced. The service by the tech was performed and we were More

by TDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Livolsi
October 18, 2017

Nissan Titan Was told by Michael Spinazze that he would call us 10/12 never called. Was told by Adam Lazar on 10/13 that he would call back. Both of them never cal More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Spinazze, Adam Lazar
April 30, 2017

Nothing to be happy about Left my truck for service . Was diagnosed that I need two parts .One they had in stock another had to be ordered . I could not leave my car in overnig More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Hunt, Kenneth Hutchings
December 31, 2016

Erik Hashimoto Erik was beyond helpful! He seriously went above and beyond to get my vehicle in for service in a timely manner and to get me a loaner vehicle. Best e More

by Kaitlyn McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Hashimoto
November 14, 2016

Magnifecent The service team was very helpful. Job was done even faster that expected. Price was fantastic and the service offered exceeded what was asked for. An More

by aguedo52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Jimmy Epps
November 01, 2016

Director from Nissan not good I have a cc w my brand new car 2016 and they still didn't want to help me at all the director of this Nissan Stated that his wife has a $53,000 Ni More

by Linnet1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenneth Hutchings
October 14, 2016

Excellent service!! Very good people. Very good people. I had my tires checked very fast and for free. Very kind dealership. I appreciate the team at Sutherlin Nissan in Fort Myers, FL. Go More

by Mariam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez, Elijah "Jimmy" Epps, Angelo Livolsi, Christina Dawes, Donna LaForte, Erik Hashimoto, Evelyn Jewett, Kenneth Hutchings
October 02, 2016

Helpful This young lady Raine is very friendly & personable. She made my experience delightful. Also is informative regarding the vehicles & services of the d More

by Kinki65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raine Melecio
July 15, 2016

Service department We had bought 2 cars at Sutherlin Nissan along with the car care service plans. The service department used to be convenient by allowing walk ins, whi More

by Kristina Hole
Recommend Dealer
No
Employees Worked With
Not listing
Jul 19, 2016 -

Nissan of Fort Myers responded

Good afternoon, first of all I wanted to thank you for your business. Thank You! Now I want to apologize for the time it takes to get your vehicle serviced. We do recognize that we have grown at a very fast rate and we are attempting to address this problem with hiring additional employees and we will be opening later and additional hours as we hire and train new employee's. We ask that you be patient with us as we attempt to grow our staff to handle all the previous and new customers. We really do appreciate your business and look forward servicing your needs on a timely manner. Thank you Wade Miracle

July 12, 2016

Service Department I brought my car in for a recall. I had set a 7:30am appointment because I was told it would be the first car in at that time. After my car had sat in More

by Bigin67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Fernandez, Chrystal Foster, Elijah "Jimmy" Epps, Dianne Gallant, Tony Decosta
Jul 19, 2016 -

Nissan of Fort Myers responded

"Good afternoon, first of all I wanted to thank you for your business. Thank You! Now I want to apologize for the time it takes to get your vehicle serviced. We do recognize that we have grown at a very fast rate and we are attempting to address this problem with hiring additional employees and we will be opening later and additional hours as we hire and train new employee's. We ask that you be patient with us as we attempt to grow our staff to handle all the previous and new customers. We really do appreciate your business and look forward servicing your needs on a timely manner. Thank you Wade Miracle"

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