Nissan of New Rochelle

My wife and I leased a 2021 Rogue today and we were thrilled with our salesman Errol Reid. We were able to negotiate a deal that made all parties happy. Especially my wife Wanda Torres!!! I will happil thrilled with our salesman Errol Reid. We were able to negotiate a deal that made all parties happy. Especially my wife Wanda Torres!!! I will happily recommend this dealership to my friends and family!!! Thanks again to Errol and the manager Jeffrey for making our experience a pleasant one!!!! Jack n Wanda More

The absolute worst. Duped my 89-year old widowed mother-in-law into paying $499/month plus $2130.15 cash for a 2020 Nissan Sentra S (base model with no additional options). The sticker price was $20 mother-in-law into paying $499/month plus $2130.15 cash for a 2020 Nissan Sentra S (base model with no additional options). The sticker price was $20240. The capitalized cost on the lease was $27307.39. They did this to an 89-year old great grandmother who was leasing her first car by herself since becoming a widow. At the end of her 3-year lease she will have paid $21,015.15 which is $2663.15 more than Nissan of New Rochelle's estimated dealer cost of this car ($18,352). Her daughter reached out to Nissan of New Rochelle multiple times to try and recontract the car at a more reasonable amount and were simply turned away with "she signed the contract there is nothing we can do. It is disgraceful to take advantage of the elderly in this fashion. She is on a fixed income and is struggling to make the payments. I don't know what else to do. More

Took my car for service because my car was shaking. Well to stop this shaking they charge me 1700 adding a whole bunch of expensive stuff i didnt need that i could of done cheaper elsewhere my receipt says to stop this shaking they charge me 1700 adding a whole bunch of expensive stuff i didnt need that i could of done cheaper elsewhere my receipt says 299 for checking front brakes JUST CHECKING AND THEN ANOTHER CHARGE TO CHANGE THEM told em i dont have that much so he told me ok $876 but my control arm on the rigth wont be fixed and i said ok.i asked ho does that give a engine light he said no.....Pick up my car the next day and as i start leaving the lot the car gives me a shake i ignore it and keep driving once I accelerate my to 49 mph Check engine light back on i called wayne at nissan right away he tells me to bring it back the next day. so luckily i had a car diagnostic to tell me whats wrong and guess what!!! the same carcodes problem they said they had fixed...so fine they lied on stuff that was suppose to be fixed i was not mad you know we are humans we make mistakes but then i go i. So i go in and the guys make it seem like its my problem or my fault telling me it can be this or that. I told them its ok ill leave my car and speak to wayne since i felt like wayne was cool and there for a brother even tipped him 50$ when i picked up my car the first time...wayne tells me my car has something broken now that filters air and he going to give me a discount i was already asking what type of business they are running here. I took my car they tell me its fine i go back i have more lights on and check engine lights right after you leave the service center be aware that there is a car computer that can delete the check engine lights and in its sad to say this was done....i still have not picked up my car still to see the outcome....i called wayne again to speak to a supervisor or someone higher and wayne hanged the phone up mad...i called back asked to speak to a manager and i was transferred...He already had the whole idea of what he was going to say to charge me more... Short story of ripoff alert My car 2016 Nissan rogue with 50300k miles never had problems or any engine light problems until the car started shaking my thing took my car to the dealer left to get service and when i picked up my car the check engine light came on 20 minutes after leaving called back not the car has new problems im being charged for. Add my youtube Miguel Lindo as i will be posting the video of my encounter. DO NOT TRUST THIS PLACE DO NOT TRUST THIS PLACE Better off at your local mechanic More

The repair shop here is exemplary. I had the pleasure of dealing with Mr. Lamar Wyche when I was having difficulty with a vehicle that I purchased from a dealership in the Bronx. Long story short, I ended u dealing with Mr. Lamar Wyche when I was having difficulty with a vehicle that I purchased from a dealership in the Bronx. Long story short, I ended up needing almost $3000 worth of repairs for a vehicle that I purchased on September 1, 2020 on November 9, 2020. The vehicle had some serious issues and I ended up filing suit against the dealership that I bought the vehicle from. I'm grateful for the time, care and consideration I was granted and I am truly humbled by the professionalism and hospitality that was bestowed upon me. This repair shop has people filled with character and integrity who honestly want to assist their. It's a rarity in this day and age. More

If your car needs any type of servicing please go to Eugene from the service department! What an awesome person he really cares for the clients that come in to have the car serviced very very profession Eugene from the service department! What an awesome person he really cares for the clients that come in to have the car serviced very very professional man! More

Good shopping experience Stopped in to look at a few cars and was able to make a good deal on one. Elias was veryhelpful in understanding what i was looking for and helped me Stopped in to look at a few cars and was able to make a good deal on one. Elias was veryhelpful in understanding what i was looking for and helped me along the way all the way until the final paperwork. Would work with them again in the future to get another nissan. More

My sales experience with Debbie was truly exceptional and would recommend her and Nissan of New Rochelle to my friends and family! Thank you guys! would recommend her and Nissan of New Rochelle to my friends and family! Thank you guys! More

Donell was very helpful and understanding. He helped my mother get out of a bad situation and made it way better. Things worked out thanks to Donell. mother get out of a bad situation and made it way better. Things worked out thanks to Donell. More

Outstanding Service All Around. Great Atmosphere. My former dealer where I purchased my 2016 Altima recently went out of business a few months ago (I was unaware). My information was then transferred My former dealer where I purchased my 2016 Altima recently went out of business a few months ago (I was unaware). My information was then transferred to Nissan of New Rochelle. I received a call from sales person Deborah White regarding a possible trade-in. My wife and I went in on Saturday December 20th. The entire staff was very friendly and the place was like a family atmosphere. Deborah White was phenomenal. They gave us a great deal on a trade-in and we walked out with a 2020 Nissan Rogue SV (awesome color I might add). Every person we interacted from Deborah White to Ray in finance to every sales manager was extremely friendly. Great atmosphere. Great Place. I highly recommend Nissan of New Rochelle More