Nissan of Thousand Oaks

Everytime I visit this dealership it reinforces my feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spicke feeling that they truly care about their customers. I have purchased six vehicles from this group. From my first service experience with Julie Spickerman it was clear that she really cared about me as a person and had an amazing grasp of every aspect of the car business. Julie is the reason I started and remains the reason for my long, positive relationship with this dealership. The last four vehicles I bought were from from Teri Sipotz. She has become like family. She always keeps tabs with me and my family. We love the attention! These two amazing women are the key to the tremendous success of this dealership! More

I had visited this dealership several months ago and was not able to make a deal due to average credit and not being offered enough for my trade in. Today someone named Jean called me and said she wanted me not able to make a deal due to average credit and not being offered enough for my trade in. Today someone named Jean called me and said she wanted me to stop by because they would be able to get me into a 2011 Altima and could work with me with not much down and take my trade in. Of course, when I got there they wanted to give me half of what my truck is worth and had an outrageous payment! I don't appreciate wasting over an hour of my Saturday getting the run around. If you know a customer has already been at your dealership and know their situation, don't get them to come in if you are not truly willing to work with them! Walter, Thousand Oaks, CA More

My wife and I were looking to purchase a Nissan Versa and we contacted Thousand Oaks Nissan via the Internet. We received a cordial reply from Paul Reyes, who asked about the specifics we were looking for a we contacted Thousand Oaks Nissan via the Internet. We received a cordial reply from Paul Reyes, who asked about the specifics we were looking for and got back to us the next day with a reasonable quote. Two days later we were sitting in Paul's office after a successful test drive, putting the finishing touches on our purchase. I would rate the overall experience as "Good" and working with Paul Reyes "Great." He is friendly, informed, professional, and very flexible. We never felt like he was giving us the ol' "hard sell." We would definitely recommend to our friends and family if they needed a new car to contact Paul Reyes at Thousand Oaks Nissan...--John and Joy Bass, Agoura Hills, CA More

The dealership went the extra mile so therefore I had no problem driving the extra miles to work the deal!! Other dealerships should work this way. Perhaps they would close more sales!! Paul Reyes was great problem driving the extra miles to work the deal!! Other dealerships should work this way. Perhaps they would close more sales!! Paul Reyes was great to work with and he made this process very easy and effortless. More

Despite receiving comparable offers on the vehicle of my choice, I chose to go with Nissan of Thousand Oaks. This was because of Paul Reyes, the dealer's Internet Sales Manager, who absolutely impressed me choice, I chose to go with Nissan of Thousand Oaks. This was because of Paul Reyes, the dealer's Internet Sales Manager, who absolutely impressed me with being an extraordinary professional. I appreciate the fact that Paul took the time to respond to my every question through a very lengthy communication process. There was no monkeying around, just straight forward numbers with no fluff. In addition to being genuine and upfront with all the financial information, he had a team of sales associates (working behind the scenes) on getting me the car configuration I requested (they had to deliver the car from another dealer just to accommodate my needs). When I arrived at the dealership, all I had to do was sign the purchase agreement, and make final decision on extended coverage (pre-negotiated as well). I also truly enjoyed interaction and appreciated the patience of their personable Finance Manager, Mark. Overall a good experience and a good deal on all aspects of the purchase of a brand new Maxima. I would absolutely recommend this dealership. More

Almost bought a car from this place but I walked and it was one of the best decisions of my life. They'll try to take advantage of you because they assume you're stupid, unable to catch them in a lie, was one of the best decisions of my life. They'll try to take advantage of you because they assume you're stupid, unable to catch them in a lie, or too impatient to review their paperwork and contracts. Their salesmen, GM and F & I guy will tell you lie after lie to try to force you to complete a credit application - even if you have your own financing. Obtaining an unauthorized credit report is plain old illegal. Review section 616 of the Fair Credit Reporting Act. If they try this crap with you, sue them and get a rebate courtesy of your local small claims court. When you're about to complete the sale, they'll suddenly remember all the expensive service you have to pay for in order for you to be eligible for your warranty. Then they won't have all the warranty details and will claim they can't find them online, can't get them because the sales department is closed, etc. Meanwhile, they're trying to pressure you through signing your money away. Car dealers have a reputation for a reason. More

My wife and I went to Nissan of Thousand Oaks in early March 2011 looking to get a pre-owned vehicle. I brought a co-signer as well as our SUV as a trade in. From the moment we walked on the lot, our sale March 2011 looking to get a pre-owned vehicle. I brought a co-signer as well as our SUV as a trade in. From the moment we walked on the lot, our salesman Doug was extremely helpful and generous with his time. We were there for quite some time but he always had a smile on his face and made sure we were comfortable,(even posing for pictures in front of our new vehicle!) We felt Doug got us the BEST deal possible. Our new truck is such an asset to our family and we will DEFINATLY reccomend Nissan of Thousand Oaks to anyone who asks, specifically Doug. Anthony and Dayna Ditty More

To whom it may concern, I had a very nice experience To whom it may concern, I had a very nice experience purchasing my new vehicle through Nissan of Thousand Oaks. The sales associate who worked with To whom it may concern, I had a very nice experience purchasing my new vehicle through Nissan of Thousand Oaks. The sales associate who worked with me, Josh Mathis, performed with the utmost professionalism and enthusiasm. Josh Mathis made the entire car buying process an easy one and a fun one as well! Thank you, Josh, and the entire staff at Nissan of Thousand Oaks for going beyond my expectations. I will highly recommend this dealership, and Josh Mathis in particular, to anyone who is shopping for a new or used vehicle. Best Regards, Jason Kane More

Very friendly environment,I will recommend my friends this dealer.Cant say much about the price, and it was my first can purchase on my own.VERY GOOD PEOPLE VERY NICE AND FRIENDLY.i HAD VERY GOOD EXPERIE this dealer.Cant say much about the price, and it was my first can purchase on my own.VERY GOOD PEOPLE VERY NICE AND FRIENDLY.i HAD VERY GOOD EXPERIENCE, I'M HAPPY WITH MY NEW USED CAR. i LOVE IT TO DRIVE EVERYWHERE. More

Terry the sales woman in Internet sales worked on putting together an excellent deal for my son, good price, and excellent financing.... This is second purchase from Terry, who has always gone the extra mil together an excellent deal for my son, good price, and excellent financing.... This is second purchase from Terry, who has always gone the extra mile,, Thank you so much Terry! Sandy, Kelly and Patrick More