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Nissan of the Bronx - Service Center

Bronx, NY

4.4
613 Reviews

613 Reviews of Nissan of the Bronx - Service Center

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August 25, 2017

Terrible experience Worst customer service I've ever received from a dealership. I went in for my Bluetooth, everybody complains that they can't hear me when I use it, I More

by mikesusa40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Luis Hooker
Sep 11, 2017 -

Nissan of the Bronx responded

Thank you for taking the time to express your experience of your recent sales visit. However, the reasons stated for your negative comments are inaccurate. Teddy Nissan does not make credit decisions regarding financing. This is done by the 35+ lending institutions we work with. In your case, all the lending institutions we submitted your applications to declined to finance you, due to poor credit performance. And the co-signer you mention also did not qualify for their bank financing. Hence, the mention of us having a policy not to finance an individual who has missed a payment, is not accurate. Should you have further questions, please contact our Director of Finance, Julio Batista, at 718.515.1347. We appreciate you visiting Teddy Nissan and wish you all the best

March 21, 2017

Ivan and Chris is number one sales managers Awesome service and great customer service for the whole entire team and they all deserve 5 star. Ivan and Chris is the best! By ALFRED BRACY UNITED More

by ALFRED BRACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan and Chris
Feb 26, 2022 -

ALFRED BRACY responded

Yes Great

February 24, 2017

Service department horrendous experience My first and last time in the dealership! I had the worst experience ever !I had a transmission problem with my 2014 nissan altima called the dealers More

by Fabio209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Payano
Mar 10, 2017 -

Nissan of the Bronx responded

Hello Fabio, This is Anthony Cecala, Service Manager at Teddy Nissan. I'm sorry to hear about your recent experience here at Teddy Nissan. If you would please give me a call at 718-696-6165 I would like to discuss this issue with you. Thank you, Anthony Cecala

February 22, 2017

Buy your Nissan at Teddy's Nissan with Garfield Hughes In 2014 I went to Teddy's Nissan to purchase my first Nissan Sentra. I was very nervous. The sale consultant, Garfield Hughes made me feel comfortabl More

by LJL060286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garfield Hughes
December 25, 2016

Crooks, thieves, disgusting place Teddy Nissn is clearly known to be this dealer to screw ppl over. I went for service and i get a multi point inspection on a 2014 with 30 services to More

by Hondaboyeg6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Risso
April 16, 2016

Perfect Thanks Will, you're an amazing salesman and person. Helped me get my 2014 Sentra I would've never thought I could get. The experience was quick and am More

by Davids321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William James
April 05, 2016

thieves I asked for an oil change and they wanted to change every single filter i had!! I said NO even though they kept insisting for me to change my cabin fi More

by nissancustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jamie Risso
Apr 19, 2016 -

Nissan of the Bronx responded

Hello, This is Anthony Cecala, BDC Service Manager at Teddy Nissan. I'm sorry to hear you had a less then satisfactory experience when visiting our dealership. I would like to take a moment to address the issue you had and see if we can provide a resolution for you. Please feel free to contact me at acecala@teddycars.com Thank you, Anthony Cecala BDC Service Manager Teddy Nissan

February 08, 2016

customer service. I went in for an oil change and i was in and out very quickly. Great customer service. I would recommend someone to go here for service. More

by Jblackgreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Coleman
Feb 09, 2016 -

Nissan of the Bronx responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Teddy Nissan, we value our customers and we look forward to seeing you on your next visit. Best, Jen Almodovar - jalmodovar@teddynissan.com

December 24, 2013

I came into teddy nissan service after losing the key to my vehicle. Mr Coleman was the first to greet me assessed my situation and and let me know that the part was in stock, and how much it would be for t More

by Natasha32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lonnie Coleman, Jamie Risso
September 16, 2013

So came to this dealership expecting to drop off my car and be taken care of while my car is being serviced. Boy, was I wrong! So I come in on Sat and there is a line around the block of cars. I pulled in More

by sparky2708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know, he never introduced himself
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