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Nissan of the Bronx - Service Center

Bronx, NY

4.4
589 Reviews

589 Reviews of Nissan of the Bronx - Service Center

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April 26, 2024

I bought my car to this dealership twice already and the problem I brought it in for is still not fixed. My service advisor is on vacation and the service manager no longer works there. More

by POISONIVY_69@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Stukes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
April 22, 2024

Bad service. 3 times needed to fix the issues. Not proficient. They were not efficient. More

by AZAD_ABULKALAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Dedona
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Nissan of the Bronx responded

Hi Azad_abulkalam, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Bronx Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (877) 607-3537 to discuss ways we can better serve you in the future.

April 22, 2024

Kevin was very friendly and took care of my needs and services. One thing I did not like was sales people asking around for what type of car you have. More

by LETANGDONTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Nissan of the Bronx responded

Letangdonte, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2024

The drop off for my car was simple, and got it back relatively quickly. Faster than I thought it was going to take. More

by HERCULESGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Nissan of the Bronx responded

Herculesguy, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2024

They helped me resolve my problem with my truck and I got it back the same day More

by vlrod7173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 19, 2024 -

Nissan of the Bronx responded

Vlrod7173, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2024

I had to rent a car and I paid money for a problem I did not create. You kept the car the whole day. I depend on my car to go to work. Shame on you and Nissan for not being able a car that doesn’t work prop More

by STEFANOMONFORTE2000
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adilka Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Nissan of the Bronx responded

Stefanomonforte2000, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.Please contact Jonathan Taveras 718-515-1345 thanks

April 11, 2024

Always pleased with the information provided needed to service my car and the unwavering support to make sure my car gets the attention it deserves. More

by CHANTALLORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adilka Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Nissan of the Bronx responded

We are always more than happy to assist you if anything else comes up. Take care! Chantallorenzo, thank you so much for the positive review!

April 03, 2024

Always feel attended with attentiveness and care. They attend to my vehicle with great care. More

by CHANTALLORENZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Osbourne-Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Nissan of the Bronx responded

Chantallorenzo, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2024

Kevin is a very nice and polite guy very helpful made my experience that much better More

by LAMOUNT_ARMSTRONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Nissan of the Bronx responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2024

My name is Marisol Rodriguez I bought a 2021 Nissan rogue I went with the dash board of my car eaten by the rats they ate the parts away of the engine part of the riding hardness I bring the car in a More

by Dguilleard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adilka Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the name of the manager of the service department but I feel that if he’s condoning this someone has to stop the theft going on
Apr 04, 2024 -

Nissan of the Bronx responded

Dguilleard, we regret to hear that you had this experience with us. Please reach out to us at 718-515-1345 Jonathan Tavears General Manager so we may assist you in moving forward towards a resolution.

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