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Norm Reeves Genesis of Cerritos
Cerritos, CA
399 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos
The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
By Type
Showing 399 reviews
November 19, 2023
good very good repair was very long because of circumstances out of their hands, but the made the process as painless as can be circumstances out of their hands, but the made the process as painless as can be More
by michael.hwang95
Verified Customer
Helpful November 19, 2023
The staff at Norm Reeves Genesis of Cerritos is always so nice and helpful. Everything is always completed in a timely fashion. nice and helpful. Everything is always completed in a timely fashion. More
by Deandradds
November 19, 2023
Perla was a joy to work with. Pedro could’ve been a bit more transparent about pricing. The sales manager was very knowledgeable about all the car’s details. Thank you!! Pedro could’ve been a bit more transparent about pricing. The sales manager was very knowledgeable about all the car’s details. Thank you!! More
by lasergoddess
November 19, 2023
Very poor communication. Impossible to directly contact personnel and status not updated as promised. Vehicle damaged during 'repair'. Not all tasks completed as stated. Impossible to directly contact personnel and status not updated as promised. Vehicle damaged during 'repair'. Not all tasks completed as stated. More
by Comm0
November 18, 2023
Combined with Hyundai and when you have an elevated car the service should match the car. No introduction. No acknowledgment of appointment. No acknowledgment of prior service or patronage. the service should match the car. No introduction. No acknowledgment of appointment. No acknowledgment of prior service or patronage. More
by Brents360
November 18, 2023
Great service representative explaining what service would be provided. All work done timely and vehicle was received washed and interior clean. would be provided. All work done timely and vehicle was received washed and interior clean. More
by Leonardnavarro12
November 16, 2023
Always clean and the service staff is friendly and professional. I have had my G80 for 2 years and have had the same experience every time. professional. I have had my G80 for 2 years and have had the same experience every time. More
by Alston_Flowers
Employees Worked With
November 14, 2023
Norm Reeves Genesis of Cerritos is in an easily accessible location and service was attentive. Madison H. was friendly, knowledgeable, quick and exactly what all sales people should be like, determ accessible location and service was attentive. Madison H. was friendly, knowledgeable, quick and exactly what all sales people should be like, determined to provide excellent customer service and make a sale, while not coming off as pushy and unwilling to get customers a great deal. More
by linda.bonilla5
November 14, 2023
Efficient, got a good deal. Was treated fairly and with respect. Highly recommend. Overall a very good experience Was treated fairly and with respect. Highly recommend. Overall a very good experience More
by carlo.m.manookian
November 13, 2023
Genesis of Cerritos have knowledgable and friendly staff who do there best to provide excellent customer service. who do there best to provide excellent customer service. More
by Drooskee
