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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.7
399 Reviews
Thank You for Choosing Norm Reeves Genesis of Cerritos The team at Norm Reeves Genesis of Cerritos would like to welcome you to our dealership in Cerritos, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Cerritos, you can always count on the professional technicians in our Genesis service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Cerritos count on the high-quality vehicles and services found at Norm Reeves Genesis of Cerritos, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 399 reviews

November 05, 2023

It was a very easy process. We knew what we wanted, it fit our budget, and the staff was excellent More

by chief_srp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan El Khayat
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had an easy and satisfying experience with us. Providing excellent service and helping you find a car that fits your budget is what we strive for. We appreciate your business and look forward to assisting you in the future.

Helpful
November 05, 2023

Very friendly staff. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. More

by tm_flanagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you had a positive experience working with our staff, even from a distance. Our team is dedicated to making the car-buying process as smooth as possible. Thank you for choosing us, and we hope you enjoy your new vehicle! If you ever need assistance in the future, don't hesitate to reach out.

Helpful
November 05, 2023

ISAAC & AIDEN WORKED TOGETHER AWESOMELY; nobody else handled this '24 gv60 sale for me except them two when i showed up friday morning at a busy dealership that seemed to have a very busy restroom! More

by Ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariana Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Murillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Nuno
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that Isaac and Aiden provided you with an awesome experience during your '24 GV60 sale. Our team is dedicated to ensuring a smooth and enjoyable car-buying process for our customers. Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new vehicle!

Helpful
November 04, 2023

So easy to set up and very flexible. They made the experience so enjoyable. I dont know if i could do it any other way anymore. More

by rvalemania0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perla Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Nuno
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you found our service setup easy and enjoyable! Providing a seamless and flexible experience is our goal, and we appreciate your positive feedback. If you have any further automotive needs, please don't hesitate to reach out. Thank you for choosing us!

Helpful
November 04, 2023

Aiden was very helpful, he made the buying process smooth and easy. I am loving the new car More

by pimondi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Nuno
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that Aiden provided you with a smooth and easy buying experience, and we're thrilled that you're enjoying your new car. Your satisfaction is important to us, and we're here to assist you anytime you need.

Helpful
November 04, 2023

I had a great customer experience and felt that the customer service really goes above and beyond to help the customer More

by robertjflores100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Trujillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle predmore
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team went above and beyond to provide you with great customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

Helpful
November 04, 2023

Although the dealership is hidden behind the Hyundai lot, there is a great selection of vehicles. Julian and Benjy were a pleasure to work with. More

by elicpak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience working with Julian and Benjy and that you found our selection of vehicles appealing. Your satisfaction is important to us, and we're here to assist you with any automotive needs in the future.

Helpful
November 04, 2023

IT WAS A PLEASURE WORKING WITH MARIANA AND VITO. THE PROCESS WAS SMOOTH AND QUICK, More

by jsellberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Beato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariana Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that working with Mariana and Vito made your car buying process smooth and quick. Your satisfaction is important to us, and we hope you enjoy your new vehicle. If you have any further needs, please don't hesitate to reach out.

Helpful
November 03, 2023

I love norm reeves. I wish we had one in San Diego. The service. The attention to detail! Bravo! More

by Gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariela Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your love and appreciation! We're delighted to hear about your positive experience with Norm Reeves. While we may not have a dealership in San Diego, we're always here to serve you whenever you need us. Your feedback is greatly appreciated!

Helpful
November 03, 2023

My service agent was top notch. Kyle Predmore was most gracious, communicative and helped explain the problems I experienced in my vehicle. More

by jknski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Nov 05, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Kyle Predmore! We're delighted to hear that he provided you with top-notch service and effective communication. Your satisfaction is our priority, and we appreciate your positive feedback. We're here to assist you with any future automotive needs.

Helpful
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