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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

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Employees
Reviews
Vehicles
4.5
10,798 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,798 reviews

May 17, 2024

Always satisfied with customer service, specifically Byran Salas and the service provided to car. Satisfied More

by isabelchubby5067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Salas Service Department
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Bryan Salas provided you with excellent service. We appreciate your continued support and look forward to serving you again in the future!

May 17, 2024

This is the second or third time we bought our cars there we are please with the service keep up the good work God bless you All 🙏 More

by mancillarob3
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Cannot remember his name, sorry
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your continued support and kind words! We're thrilled to hear that you've had positive experiences with us and we look forward to serving you again in the future.

May 17, 2024

Great service but very busy center. They forgot to wash the car, maybe because too popular. More

by cw6914311
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the oversight. Your satisfaction is our priority, and we appreciate your feedback. We'll ensure your next visit includes a complimentary car wash. Thank you for choosing our dealership!

May 17, 2024

I took my car for the first service and the atención was excellent, they promised my car to be done between an hour and a half and two hours and it was done I les than two hours. Good job!. One thing that I More

by robpirruurism
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the positive feedback on our service efficiency! We appreciate your suggestion regarding the complimentary car wash and will certainly consider it for future improvements. We look forward to serving you again soon.

May 17, 2024

The crevice it was pretty good I like it the crevice people there nice people More

by ramonvegerassre1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled you enjoyed your experience with us. Looking forward to welcoming you back in the future!

May 17, 2024

The dealership provides great customer service and made my experience enjoyable. Definitely recommend to others More

by Alexandra
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzi
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May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear you had an enjoyable experience and appreciate your recommendation.

May 16, 2024

Thank you to Shawn and Anthony y’all really made the process simple for us! More

by cholicosl21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Castro
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear Shawn and Anthony made the process simple for you.

May 16, 2024

Friendly fast service. Knowledgeable sales people and they do not pressure you to buy products you do not want. More

by gotoy2001
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear you enjoyed our service and had a pressure-free experience with our team.

May 16, 2024

I have dealt with same dealer over 10 years and gets quality service and trust More

by nlssummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Bryd
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your loyalty over the past decade! We're thrilled to continue providing you with quality service you can trust.

May 16, 2024

Steve M. In service was helpful and professional during my last minute visit. It was smooth and hassle free. More

by SRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mendoza
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May 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words for Steve! We're thrilled to hear that your last-minute visit went smoothly and that our service team was able to assist you professionally.

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