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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,853 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,853 reviews

May 18, 2024

Javier is absolutely incredible always takes really good care of my vehicle. Norm Reeves Honda can be trusted to always do a great job on vehicles. More

by angelkorg_777
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Javier Peña
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! Javier and our team at Norm Reeves Honda are dedicated to providing excellent service to all our customers. We appreciate your trust in us and look forward to serving you again in the future!

May 18, 2024

Fast, efficient and reasonably priced. I always come here. I Definitely will keep come back here More

by tedesquse
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
No
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your continued support! We're thrilled to hear that you find our service fast, efficient, and reasonably priced. We look forward to welcoming you back for your future automotive needs!

May 18, 2024

This dealership is usually good but our last experience was not that good, a simple oil change took three hours compared to the two hour we committed to. Our car has no oil leak but after the oil change we More

by ninarawlings9
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service Dept.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We apologize for the inconvenience you experienced during your recent visit. Your feedback is valuable to us, and we will address these issues to ensure a smoother experience in the future. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

May 18, 2024

Very friendly and transparent. ..although there was one guy in the parts department that could have been a little more friendly. More

by foremanregina06@gmail.com
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We strive for friendliness and transparency in all departments, and we'll address any areas for improvement promptly. We appreciate your feedback!

May 18, 2024

Very nice people very proffesional and i like my car a lot nice dealer and everything. More

by hinostrozajulian65
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience with us and are enjoying your new car. If you ever need anything in the future, don't hesitate to reach out!

May 18, 2024

Customer service greeted with a smile always Service representative knowledgeable lobby comfortable and clean Appointment setters knowledgeable More

by kimbrown1961
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! We're thrilled to hear that our team provided you with excellent service and that you found our facilities comfortable. We appreciate your feedback and look forward to serving you again in the future!

May 18, 2024

The experience was was quick, professional, and courteous. We would definitely go back to this location. More

by cindyyystephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us. Looking forward to serving you again in the future!

May 17, 2024

Ahmad Hussain is a great Salesman 5 stars he helped me with my 1st car and helped upgrade me to an hrv can't wait to do business with him again More

by itanibob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear Ahmad provided excellent service, and we look forward to assisting you again in the future.

May 17, 2024

Everything went well and as expected, service was amazing. Everything was explained properly and thoroughly More

by araizadavid15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a great experience and that our team provided thorough service.

May 17, 2024

Darrell Pork and Spall from the Finance department provided incredible customer service. They were very helpful with my purchase. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spall
May 21, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Darrell and Spall provided excellent service, and we appreciate your business.

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