Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Norm Reeves Honda Superstore Cerritos
Cerritos, CA
10,853 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 10,853 reviews
May 17, 2024
I called to get an estimate a couple days before i wemt in and when I went I was overcharged so I called that same day and they said the manager will give me a call that day or the next day. I waited a cou in and when I went I was overcharged so I called that same day and they said the manager will give me a call that day or the next day. I waited a couple days no one called so I called back to follow up they informed me they'll call me that same day. They still haven't called me. More
by julianmurillo
Verified CustomerEmployees Worked With
Trevor
May 17, 2024
Very professional, very satisfied with the customer service. All the information I needed was provided service. All the information I needed was provided More
by gsukiass
May 17, 2024
Service representative Julie Canales is Excellent. Very helpful and thorough in explaining anticipated repairs. She is fast and efficient with service and professional. She is kind and does a great jo Very helpful and thorough in explaining anticipated repairs. She is fast and efficient with service and professional. She is kind and does a great job. More
by Rick
Employees Worked With
Julie Canales
May 17, 2024
Great service but very busy center. They forgot to wash the car, maybe because too popular. They forgot to wash the car, maybe because too popular. More
by cw6914311
Employees Worked With
May 17, 2024
I took my car for the first service and the atención was excellent, they promised my car to be done between an hour and a half and two hours and it was done I les than two hours. Good job!. One thing that I excellent, they promised my car to be done between an hour and a half and two hours and it was done I les than two hours. Good job!. One thing that I need to mention is that I wish you guys offered a complementary car wash but for some reason you guys don’t offer that. I have other different brand cars and I always get a complementary car was with them he service. Just a thought 😁😁 More
by robpirruurism
Employees Worked With
Service department
May 17, 2024
The crevice it was pretty good I like it the crevice people there nice people people there nice people More
by ramonvegerassre1
May 17, 2024
The dealership provides great customer service and made my experience enjoyable. Definitely recommend to others my experience enjoyable. Definitely recommend to others More
by Alexandra
