Norm Reeves Honda Superstore Cerritos

Best service The service I received from Jorge Ruiz was the best I have gotten. Other sales representives from other dealerships I've gone to where more rushed and The service I received from Jorge Ruiz was the best I have gotten. Other sales representives from other dealerships I've gone to where more rushed and trying to get a sale than help the person they were talking to. Jorge was able to find out exactly what I wanted from the Honda models avaiable at the dealership. Went into full detail about the car specs in such a casual way through our conversation and not in a form where it sounded like a script. The patience he has to find out all the information about what exactly catches your eye and interest about the vechile you truly want to be behind the wheel is why I would highly recommend Jorge Ruiz to anyone I know. More

Super Salesman Ramon !!! Ramon Saved the Day for our growing family of 4. Recent car breakdowns had left our family with only 1 functioning car. We were not sure we could qu Ramon Saved the Day for our growing family of 4. Recent car breakdowns had left our family with only 1 functioning car. We were not sure we could qualify for a loan as we have not used credit for several years. However, Ramon assured us a "new" car was possible and he did his very best. Ramon made the process smooth and stress-free and by the end of the day we were driving home in our "new", affordable Odyssey for ourselves and our two little ones. More

Car Purchase Ray provided good customer service and was knowledgeable in the vehicle we purchased. He went far and beyond with a purchase plan thatfitted our purch Ray provided good customer service and was knowledgeable in the vehicle we purchased. He went far and beyond with a purchase plan thatfitted our purchase price. More

First Time Car Buying Experience This was my first time purchasing a car and Jerry made the experience so welcoming and nice! He really helped me get a good deal and was very helpful This was my first time purchasing a car and Jerry made the experience so welcoming and nice! He really helped me get a good deal and was very helpful in showing me everything about my car. I would definitely recommend going to see him if you stop by this store. Thank you so much Jerry! More

Great experience It has been a great experience working and dealing with people like Billy. He made sure that I will be getting a really good deal and at the same time It has been a great experience working and dealing with people like Billy. He made sure that I will be getting a really good deal and at the same time getting the car we really wanted. Honda norm reeves is really the best place to shop for the vehicle you want. You can't go wrong especially when Billy' is around. More

AMAZING, VERY CONTENT!! Darrell Pork from the internet department made the process so helpful, easy, and professional. I would recommend him to everyone who's thinking of buy Darrell Pork from the internet department made the process so helpful, easy, and professional. I would recommend him to everyone who's thinking of buying [: I'm very happy I got to purchase my first car with amazing service. More

Heng Tech Is The Greatest My Experience At Norm Reeves Honda Cerritos Was Great. It Was My First Time Buying A Car & Mr Heng Tech Made Everything Easy & Made Everything Go By S My Experience At Norm Reeves Honda Cerritos Was Great. It Was My First Time Buying A Car & Mr Heng Tech Made Everything Easy & Made Everything Go By Smoothly. He Was Also Very Friendly & Made Me Feel As If I Was One Of His Friends. I Will Make Sure To Recommend Everyone I Kno To Mr Heng Tech Next time Any Needs A New Car More

Phenomenal service and deal from Susanna Yim! This was the quickest and easiest car deal I've ever done. I got a quote from Susanna that beat a dozen other dealers in SoCal, and closed the next da This was the quickest and easiest car deal I've ever done. I got a quote from Susanna that beat a dozen other dealers in SoCal, and closed the next day. I loved not having to go back and forth- I got their best offer immediately. When I arrived the car was waiting for me, just had paperwork. In and out in under 30 minutes, nothing but courtesy and professionalism from Susanna and Norm Reeves Cerritos. There's no pressure, no games, and no dealer gimmicks. Definitely start here when looking for a new Honda! More

awesome dealer salesman lito and the finance officer ramzi are excellent! they give me offer that can't say no. i would recommend this dealer to all my family and f salesman lito and the finance officer ramzi are excellent! they give me offer that can't say no. i would recommend this dealer to all my family and friends More

Rafael is the reason I will come back in the future I was in the market for a new car, and this was going to be my first purchase at a dealer. Ive been to an assortment of dealerships before, but I alwa I was in the market for a new car, and this was going to be my first purchase at a dealer. Ive been to an assortment of dealerships before, but I always ended up walking away, because I don't like feeling pressured or backed up in a corner that with leave me with the huge financial burden. Quite frankly I don't really care for the dealership experience in general. However this changed when I came into Norm Reeves Honda and was helped by Rafael. A couple things I had on my side going into the situation was I had my brother with me who had experience buying from dealerships, I had secured I loan from a credit union through his help also, I pretty much knew what I wanted, and it was also the morning of super bowl Sunday. Rafael approached us quickly and I told him I was interested in the 2017 Accord Sport. He showed me a few examples of the Sport with different packages and options. He was knowledgeable about the car and what its capabilities are, and that made me even more excited about it. The plan for the day was to go to 6 or 7 dealers of different Makes and just look at their model that I liked, have a seat in the driver and passenger seat and look in the trunk, and check out the features, but not test drive at that point. After taking the tour of dealers I would narrow down to 3 that I would test drive to finally the one I would choose. -I can tell this drove most the the salespeople crazy, but Rafael was the only one who didn't pressure me and seemed to really understand where I was coming from. He was confident that the Accord was going to win. And I was serious of my interests in it. The 2 most important things for me when I've looked at cars before is, 1. Is what they have or offer what I really want and 2. Do they make me feel pressured or uncomfortable. Rafael showed me exactly what I wanted. He didn't take me across the lot to show me a civic or something not in my scope, because that would've turned me away. He showed me the Accord Sport in the color that I wanted, with the features that I wanted. My mind was made up, and I was buying it. We came to an agreement on price that we were happy with, and the rest of the night was smooth sailing. Rafael walked me through the process and he kept me informed throughout the entire experience and soon enough I was in my first new car driving home. If it were anyone else I don't know if I would've bought anything that day. Rafael is the man to see, and I recommend him to anyone struggling to find faith in the dealers, or if anyone just wants an overall great experience . Thanks again Rafael and Norm Reeves Honda More