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Norm Reeves Honda Superstore - Huntington - Service Center
Huntington Beach, CA
671 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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671 Reviews of Norm Reeves Honda Superstore - Huntington - Service Center
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November 11, 2023
Benito Torres always explains things fully. He even called a couple of hours before the estimated time of completion to let me know that it might take longer. Very considerate. He even called a couple of hours before the estimated time of completion to let me know that it might take longer. Very considerate. More
by Correiacd
Verified CustomerEmployees Worked With
Helpful November 11, 2023
Thank you for the outstanding customer service provided by Service Advisor John Le on November 7, 2023. Mr. Le also provided timely and helpful advice regarding my Honda CR V and answered all mu queries. by Service Advisor John Le on November 7, 2023. Mr. Le also provided timely and helpful advice regarding my Honda CR V and answered all mu queries. Once again thanks, Antonio. More
by Aerizzaro
Employees Worked With
November 11, 2023
John Le and dealerRater is working very good. .quick ly..careful and happy with customer.. .quick ly..careful and happy with customer.. More
by Hieuphan110676
November 11, 2023
Ivette is very attentive and efficient. She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the co She listens to your concerns and addresses them when the car is ready. You are well informed of what was done to your car. She is an asset to the company. More
by Jeanbaggs
Employees Worked With
November 10, 2023
The interior was damaged, sometimes the speakers sound bad like if they were plugged in incorrectly, and the dealer only paid Uber for one way (6 miles to home). Viviana was awesome! bad like if they were plugged in incorrectly, and the dealer only paid Uber for one way (6 miles to home). Viviana was awesome! More
by Ricardo Gonzalez Perez
Employees Worked With
November 10, 2023
Tony made the experience the most friendly and kind possible he made out visit one of the best possible he made out visit one of the best More
by Leonhardo33
November 10, 2023
Tony Lagos is the best service advisor, he was very helpful and professional. I would totally recommend him to everyone. helpful and professional. I would totally recommend him to everyone. More
by Leonhardo33
Employees Worked With
November 08, 2023
Proactive, helpful and accommodating service department; they easily changed my appointment when I had a conflict pop up, they provided a reasonable estimate for the work I requested and useful recommendati they easily changed my appointment when I had a conflict pop up, they provided a reasonable estimate for the work I requested and useful recommendations for additional maintenance, and they completed the work on time for the price estimated. I was quite satisfied with the experience. More
by DMGriffith
Employees Worked With
November 07, 2023
Excellent customer service from every department. I am greeted when I bring my car to the check-in point. I am immediately addressed by an associate. My concerns and needs are assessed almost immedia I am greeted when I bring my car to the check-in point. I am immediately addressed by an associate. My concerns and needs are assessed almost immediately. I am greeted when I walk in the door to see the service administrator. They always review everything thoroughly, including cost, and time for service. If I ask for a print out of something pertaining to my car, they always provide it for me. More
by Christelchosen
Employees Worked With
