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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
4,991 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,991 reviews
November 19, 2025
I thought everyone was welcoming, courteous and informative. Amanda went over the results of Multi-Point Inspection with me. Nothing needed attention at this time. informative. Amanda went over the results of Multi-Point Inspection with me. Nothing needed attention at this time. More
by dwbarl
Verified CustomerEmployees Worked With
Amanda
November 18, 2025
Norm Reeves was the best decision I've made when it was time for me to buy a new car. I was presented with options and both Hassan and Daniela helped me out tremendously in my decisions. time for me to buy a new car. I was presented with options and both Hassan and Daniela helped me out tremendously in my decisions. More
by Aran
November 18, 2025
Wonderful service representative that we dealt with very tentatively and very thorough in taking care of our need tentatively and very thorough in taking care of our need More
by homecheckinspect
Employees Worked With
November 18, 2025
Jeremiah Worked well with us,and was really prompt and attentive to us.. would definitely refer him in the future attentive to us.. would definitely refer him in the future More
by priciliasalcido
November 18, 2025
Had a battery issue. I called, they got me in within four hours The resolution required a new battery which was under 100% warranty including labor. All in all, they I called, they got me in within four hours The resolution required a new battery which was under 100% warranty including labor. All in all, they treated me fair and great. More
by Garywwinter
Employees Worked With
Cody
November 18, 2025
Anthony, our service advisor, consistently assists us in addressing our questions and ensuring that our Honda family vehicles are well-maintained. My family and I are satisfied customers of Norm Reeves Hond addressing our questions and ensuring that our Honda family vehicles are well-maintained. My family and I are satisfied customers of Norm Reeves Honda - North Richland More
by Javier.aguilar
November 18, 2025
Tristan is always great at his job! The dealership is always clean and everyone is super friendly. I will always schedule my car appointment with Tristan for as long as he works there The dealership is always clean and everyone is super friendly. I will always schedule my car appointment with Tristan for as long as he works there More
by Sandrasandy
November 17, 2025
I have 2 major issues with this place, I bought my car and it was late in the evening, Made plans to return to pick it up the next day. I thought i was blessed that the salesman came in on his day off to and it was late in the evening, Made plans to return to pick it up the next day. I thought i was blessed that the salesman came in on his day off to deliver the vehicle. I didnt want to take up extra time on his day off, so I signed final papers and left. Within a few hours I noticed the front right passenger side was damaged. I called and left a message for my salesman that day. I sent photos the next day, via text messages. After over several days the salesman kept saying, I have not heard back, I am waiting on management, Have not heard back yet. FINALLY days later he called to tell me that they have a video of me leaving the lot with no damage to the vehicle. I went straight there, unannounced went in and demanded to see the video I KNEW COULD NOT exist. Salesman left me sitting over 30 mins came back and said, I was wrong there is not a video. I demanded management, again he left me sitting for approx20 minutes, came back and told me that management was gone for the day. FINALLY the manager called me and said. well we don't believe it happened here since you waited 5 days to contact us, I have the text messages and cell phone records timeline and photos, and they still refuse to fix the damage. over 4k in damage. Since it knocked the entire front bumper off balance and both headlight assemblies need to be replaced. The second time i talked to management, He was condescending and said, Hey it cost me nothing to fix it, we just don't believe it was done here, not one time did they ask for my proof, the photos and cell phone records. They still try to claim it was 5 days later before I contacted them and it was the same day. I believe that they KNOW it was done there, why else would they make up the story there is a video. trust me, this is only where my issues began. 13k in damage from a previous accident, internal invoice shows failed auto trans eps, THEY ABSOLUTEY refuse to provide any records on the work that was done, the inspection, pre owned inspection that was never reported to car fax, that also shows oil pan reseal, while car fax shows it as a routine oil change. They reported services done that do no appear on the internal invoice as well. It was so bad that my last visit I recorded the conversation with one of the managers, i asked why it says this failed, he said he didnt have that info, I said thats what I want to know, he deflected asked me what i was trying to do, he thought my issue was the damage on the lot, I asked if he would provide me the records on the vehicle and and said NOPE, thats all your getting, pointing to one invoice I was able to get from the service department, i went unannounced and asked a random person to print the last invoice done, management and salesman would not provide anything but deflection and unethical behavior. More
by txmaggie314
Employees Worked With
Other Employees :
Phil Ward, Austin Hamilton, Macon Huntsinger and Rudy veloz.
