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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,991 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,991 reviews

November 11, 2025

He took to time to listen to exactly what I was requesting to have done to my vehicle vs aggressive pushing of suggestive maintenance like other dealerships. More

by amanda.bowler299
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Nov 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Listening is an art, and your service advisor is a true virtuoso. We're delighted that every detail you requested was heard, respected, and acted upon. That kind of attention makes every visit feel effortless. Thank you, Amanda!

November 11, 2025

Amanda is a caring, knowledgeable and reliable service advisor who explains all service in detail. She is a true asset to the Norm Reeve team!! More

by Camby99
Recommend Dealer
Yes
Employees Worked With
Amanda F.
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Nov 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Amanda truly redefines what caring looks like in service. Every explanation, every check-in, and every thoughtful detail shows her dedication to making each visit feel personal. We’re proud to have her setting the standard for what service should be! 💛

November 11, 2025

Very profesional, enthusiasm, polite and great customer services. Knowledgeable, quick understand and a good advice. More

by Hanh592003
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
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Nov 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hanh, your words make us feel truly grateful. Every interaction is a chance to share knowledge, enthusiasm, and care, and it’s wonderful to see it appreciated. Thank you for letting us be part of your journey on the road!

November 11, 2025

Based on intake we decided to go somewhere else. Supervisor Tony was nice and non argumentative. More

by bflorllamas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to leave a review. We’re pleased to know Tony treated you respectfully, but we’d like to learn more about what influenced your decision to go elsewhere. When you have a moment, please contact Richard Meneely directly at richard.meneely@normreeves.com, so we can better understand what happened. Thank you!

November 10, 2025

Since they done the service in my car the remote control key ?? not working anymore He didn't do anything to resolve the problem because this happened when my car was in their hands More

by Edwardomrtnz
Recommend Dealer
No
Employees Worked With
Anthony
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hi, Edwardo. We’re sorry to hear about your key fob and would be happy to look into this for you. Please contact Richard Meneely at Richard.meneely@normreeves.com to discuss the details. Your experience matters to us, and we want to make sure customers feel supported whenever issues arise.

November 09, 2025

I didn't get any help from the dealership I drove and 1 hour to go see this car for my dad and all they took of was $74 The car was $20,574 and they discounted to $20,500, This is not how you treat your co More

by tahir.etehemi
Recommend Dealer
No
Employees Worked With
Nicholas Craddock
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Craddock
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We understand how disappointing it can feel when an experience doesn’t meet expectations. Transparency is important to our team, and we'd like to talk to you so we can understand what happened. Please contact Macon Huntsinger at macon.huntsinger@normreeves.com.

November 09, 2025

He's very detailed with what he does He's an excellent advisor Very nice guy to to work with More

by Oduguan29
Recommend Dealer
Yes
Employees Worked With
Anything Garcia
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We're eager to hear that you had a standout experience with a team member who really takes the time to be thorough. Having someone attentive, knowledgeable, and personable makes all the difference, and we’re glad it made your visit smooth. Thanks for letting us know your experience was a positive one!

November 08, 2025

Norm Reese Honda Charge me 616 dollar for the Gearbox even though this gearbox have been recalled and they just replace last five months ago. Angel talk to Customer very rude. He told me if I don’t want More

by Kevin Dao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Kevin, we appreciate you taking the time to share your feedback. After reviewing your concern, we’d like to clarify that your vehicle was outside of the factory warranty period at the time of the recent repair. However, our team worked directly with American Honda Motor Co. to secure goodwill assistance on your behalf, which significantly reduced your portion of the cost. Norm Reeves Honda does not manufacture Honda vehicles, and as a dealership, our warranty responsibility covers workmanship on services performed. In this case, the part that failed was manufactured by American Honda, not an issue related to workmanship. Because of that, the manufacturer’s goodwill participation was the appropriate coverage path. We understand how unexpected repairs can be frustrating, and we truly appreciate your loyalty and patience as we worked to obtain the best possible outcome for you. If you’d like to discuss this further, please contact our Service Management team directly so we can review any remaining concerns together.

November 08, 2025

Would return in the future if I need to make another purchase of a vehicle More

by mecgkerr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy cazares
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

So glad our team brought their A-game! Your next car purchase is practically a season ticket. We can’t wait to see you again!

November 08, 2025

Any question I had was answered fully and quickly. The service was quick and good. More

by lexi.k.lynch
Recommend Dealer
Yes
Employees Worked With
Cody Brian
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Nov 10, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Lexi, sounds like we bent time itself: answers fast, service quicker, and you back on the road before you knew it! Thank you so much.

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