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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
3,153 Reviews
Call Service Center (817) 345-6175

3,153 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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September 16, 2025

Great people, great services and great atmosphere. it’s a pleasure to come there and be assisted. More

by nomaill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric in the service dept. sorry I forgot last name.
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Sep 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

We love hearing that the atmosphere made your visit a pleasure! 🌟 Nicholas, Eric, and the rest of our team will be thrilled to know their energy made a difference. Thanks for making us part of your day!

September 16, 2025

Great service! Cody Brian answered all my questions and taught me some features as well More

by Hariza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Brian
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Sep 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hariza, we love hearing you discovered new features with Cody’s guidance! Every service visit is an opportunity to explore your vehicle’s capabilities, and we’re glad Cody was your guide. Thanks for letting us make your experience informative and enjoyable.

September 16, 2025

Everything is going , Mario is very helpful, he explained very clearly that which problem should be addressed first More

by sunil.sunilkuwar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Sunil, it sounds like Mario helped you solve the service puzzle perfectly! Knowing which problem to tackle first makes all the difference, and we’re glad it clicked for you. Thanks for trusting us to keep your vehicle running smoothly.

September 16, 2025

Good, fast service. Cody was communicative and helpful. I will definitely continue to have my CR-V serviced grrr. More

by jdprestonabq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Sep 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Fast, clear, and helpful? Sounds like Cody hit all the right buttons! We’re glad your CR-V got the care it needed without slowing you down. Thanks for trusting us to keep you moving smoothly.

September 16, 2025

The prices for the items they found upon inspection were much higher than available outside of this establishment. Also, at least one of the items provided that needed to be fixed was incorrect. There was a More

by Justincordier2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name
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Sep 17, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Justin, thank you for sharing your detailed feedback. We understand how pricing and recommendations can feel overwhelming, and we’re glad to hear our service professional provided helpful assistance during your visit. We value your perspective and would welcome the opportunity to review the inspection details with you to ensure clarity and provide guidance on the best options for your van. You can reach out to Richard Meneely at richard.meneely@normreeves.com.

September 15, 2025

Very friendly environment thr Advisor made sure I understood anything that was being dont to my car or wanted to be done. More

by Rileydurrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lindley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Friendly environment? Check! ✅ Advisor guidance? Double check! ✅ We’re so glad the team made your service experience easy and comfortable.

September 13, 2025

Very professional and friendly. Great customer service with a smile. I have always trusted their professional advice related to my Honda CRV. Keep up the great work! More

by Gloriaallen14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Sep 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Your review inspires us, Gloria! Tommy is thrilled to have helped with such a positive experience! 😄 We’re glad your trust in our advice continues to shine, and we’ll keep up the great work.

September 13, 2025

Just would like to say what a great service manager you have if it wasn't for her I would have taken my business somewhere else. More

by charlesfree_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
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Sep 15, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like Elizabeth and Alex kept everything steady when it mattered most! We’re glad your service experience hit the mark and appreciate your kind words. Please come back anytime, Charles.

September 12, 2025

My car was in for air condition service and when competed I left for home then I noticed a front chrome part was missing More

by sampatel5330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello, Sam. We regret to hear that your air conditioning service didn't live up to your expectations and would like to learn more about your experience. Please contact our Fixed Operations Manager, Richard Meneely, at richard.meneely@normreeves.com. We'd be happy to take a look at your front chrome and ensure any issues are promptly resolved. Thank you, and we hope to address your concerns soon. 

September 11, 2025

I have owned my car for approximately 4 years and I'm extremely happy that I chose a H More

by Egonzales6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2025 -

Norm Reeves Honda Superstore North Richland Hills responded

Four years and still happy! That’s the long-haul love we aim for. Tristian will be proud to hear he helped make your ownership a great one. Thanks for sticking with us and for the kind words.

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